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  • Versatile professional with 8 years of strong customer service experience and cutting edge education in the computer science field.
  • High energy personality, with the desire to excel and contribute to company growth.
  • Accurate and detail-oriented.
  • Quick study, with the ability and motivation to learn and work in a team environment or independently.


A position as an Administrative Technician utilizing my excellent interpersonal skills and extensive knowledge in the fields of computer science and information systems


Microsoft Office software (including Word, Excel, Access and Power Point) HTML & XHTML Operating Systems (Windows 9X, 2000, XP, Vista and Linux) JavaScript, VBscript, Visual Basic Type 65 wpm Accurate data entry  

Work experience

Apr 2006Aug 2006


  • Increased store sales by providing customer assistance as needed.
  • Ensured a positive shopping experience for customers with friendly interaction and assistance.
Jul 2004Nov 2004

Customer Service Representative

  • Entered all orders in database and tracked ordering habits of key customers, anticipating needs in advance.
  • Provided customer service and inside sales support, as well as administrative functions.
Dec 2000Apr 2002

Administrative Assistant/Receptionist

  • Supported President and two Vice Presidents with all administrative tasks.
  • Drafted correspondence on behalf of President and proofread outgoing correspondence for other staff.
  • Answered 6-line telephone system and appropriately routed calls for the office.
  • Performed other administrative duties including filing, faxing, and copying.


Jan 2007Dec 2008

Associate's of Applied Science

  • Member: Phi Theta Kappa Honor Society, GPA: 3.4


Don Foley

Paul Densmore

Gale Seibert