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I like to read books, neswpapers, and internet articles. I also listen to music for relaxation.


To obtain a position that will enable me to use my strong organizational skills, educational background, and ability to work well with people.

Work experience

Dec 2005May 2010

Office Assistant

Rooms To Go

First point of contact for all customer related inquires

Responsible for various forms of  payments receivable.

In charge of entering data used to verify or research account information.

Maintain file and records.

Monitor office supply inventories.

Operate standard office equipment.

Answer and screen incoming telephone calls by providing information.

Prepare and mail outgoing correspondence and information.

Jul 2000Dec 2004

Help Desk Clerk

Rhodes Furniture Inc.

Executed daily task of ensuring ninety store locations were operational.

Was instrumental in assisting store employees in correcting operational problems and questions.

Kept  daily records of call logs, data line drops, and repair request.

Provided information concerning company services to store personnel, regional, and district managers as well as company CEO, and other V P's.

Successfully handled night and weekend operations of technical support help desk.

Sep 1998Jul 2000

Office Manager

Rhodes Furniture Inc.

Trained and managed six employees as office assistants to ensure significant inprovements in his or long-term  productivity.

Produced work schedules for office personnel.

Particapated in conflict resolution sessions with employees.

Wrote thorough information for employees preformance reviews.

Collaborated with other management to determine appropriate salary level placement for employees.

Effectively managed store operations in store manager's absence.

Resolve customer issued that arised.

Directed customers to the locations of items of interest.


Dec 2004Mar 2009

Bachelor of Science

University of Phoenix
Sep 1992Aug 1993


Dekalb Beauty College

Earned over 1500 hours of training on human hair and skin care.


I am familiar with AS400, blue vista, and mircosoft office, PowerPoint, some excel and outlook.
I am familiar and comfortable with speaking to customers daily about various areas of my company. I have the ability to explain in detail the operations of the company in which the customer might not understand. I also communicate well with with my peers as well as the team of management when conveying any problems or ideas to help daily operations.
Problem solving
I making decissions which will positively help the company and the clients.