• Pasadena California

Stephanie J. Hernandez


Hardworking with excellent communication skills, organization skills , customer service, an a pleasant personality, can multi-task efficiently and adjust as per changing environments. The highest standards and expectations of myself and others. I build up a passion for customer satisfaction.Excellent work ethic and drive to succeed with great attitude.

  • Proficient in computer/software, Internet and E-mail tools.

Objective – Front office position, where I can help in creating a positive image of the firm by politely and effectively communicating with clients.

Work History

Work experience

FOH Expo/ Key Employee

Jun 2012 - Jul 2015
Corner Bakery Cafe

Responsible for accurately delivering to-go food and drinks in a timely manner, while providing exemplary customer service to every guest while processing transactions. In addition FOH Expo will be assisting with everyday functions of the restaurant to include Greeter, Cashier, and/or server/ busser functions. All duties are to be performed within the guidelines of Company policies and procedures. Work in a fast paced background.

Cashier/ Shift Leader

Aug 2010 - Jun 2012
Carl's Junior

Responsibilities beyond customer satisfaction and production quality. Ensure that operation runs smoothly, efficiently and according to industry standards while also overseeing and directing employees. Worked Full-time hours and must know how to perform each task required of my crew. Responsible for cash management, organization, cleanliness and general problem-solving while on duty. Inventories, placing orders, making deposits, preparing food, training employees, controlling food and labor cost, the overall operations of a store.



Vocational Nursing 

Sep 2014 - Jan 2015
Career Premiere College 

CPR Certification
Medical Terminology
3 months of Clinical at Kindred Hospital, West Covina
Patient Care

Incomplete coarse.

Some College

Aug 2010 - Sep 2012
Pasadena City College

General Courses G.P.A. 3.0
Woman's Soccer Team
Track and Field

High School Dipolma

Dec 2008 - Jun 2010
Duarte High School

G.P.A 3.8
Captain of Woman's Soccer Team
Track and Field



 Specialized Skills

• Self motivated, initiative, high level of energy.
• Verbal communication skills.
• Decision making, critical thinking, organizing and planning.
• Tolerant and flexible to different situations

Key Skills

 Analytical thinking, planning. 
Strong verbal and personal communication skills.
 •Accuracy and Attention to details.
 •Organization and prioritization skills.
 •Problem analysis, use of judgment and ability to solve problems efficiently.
• Adaptability and ability to work under pressure