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Stephanie Gilliam

Certified Project Manager


  • Certified Associates in Project Management (CAPM)
  • Knowledge of accounts and book keeping
  • Skilled in developing budgets and forecasting 
  • Extremely efficient multi-tasking capabilities
  • Expertise in planning, prioritizing, analyzing and organizing workflow
  • Over ten years combined  office, retail and hospitality management experience
  •  Over 76 inter-system certificates in management, policy, safety & customer service training 
  • Volunteer Special Events, sub-committee coordinator  for the Habitat for Humanity, Arlington, VA  


Mar 2014March 2017

Bachelor of Science in  Business Administration with a concentration IT Management

ECPI University

Manassas, VA Campus 



Certified Associates in Project Management 

ECPI University Manassas, VA 

Expert  Rating 

Work History

Nov 2011Nov 2016

Scheduling Registar II

Inova Health System / Northern Va Cardiology Associates(NVCA)
  • Data entry of patient registration information.
  • Performs in-patient and out-patient scheduling and insurance verification
  • Analyzes patient accounts for collections 
  • Demonstrates exceptional problem solving skills while managing physician schedules
  • Received 76 inter-system certificates in various areas of management, policy, safety and customer service training in the first two years of employment 
  • Managed check-in and check out system
  • Served as an analyst for the  Meaningful Usage/ Attestation team  
  • Schedules intravenous and office procedures  managing ten doctors calendars 
  • Merger from NVCA (11/11)  to INOVA Health Systems in June of 2013
Jun 2006Present

Small Business Owner

Knowledge Hill L.L.C
  • Permitted with Fairfax County Department of Child Services as preferred childcare provider
  •  Develops essential lesson planning formulas for youth six weeks to six years old.
  • Creates volunteer initiatives, athletic programming, social events and creative counseling sessions for “At-risk youth”.
  • Cultivates artistic community engagement events and activities.
  • Formulates partnerships with various non- profit and developmental agencies for health awareness, poverty control, homeless prevention and continued education.
  • Maintains accurate performance, attendance and expense reports
  • Establishes lines of communication between various businesses vendors, media, entertainment, social service, government, and public agencies; to provide services for non-profit agency.
  • Introduces new policies, rules and regulations and ensure they are followed 
  • Performs case/ risk management analyst and emergency outreach solicitations for co-operative services.
Apr 2011Sep 2011

Research Analyst 

Expand Corporation
  • Performed comparative analysis and data entry administrative procedures for classified governmental projects.
  • Formulated analysis plans and acquiring client sign-off
  • Conducted in-depth data analyses using traditional and advanced methods
  • Authorized reports containing actionable recommendations
  • Implemented web site mining and research achieving project time lines
  • Work with human resource departments and hire candidates within the estimated budget  
Nov 2005Nov 2007

Medical Record Administrative Supervisor

Medical College of Georgia (Metro State Prison)
  • Evaluated and performed audit analysis for medical charts daily, for inter-system inmate transfers using electronic management software.
  • Preformed insurance verification's and compiled billing request; processing ESO/ HECFA forms
  • Participates in the design of patient information systems involving: receiving, storing, processing, and communication of data.

  • Evaluates the indexes and other component parts of the filing systems.

  • Monitors chart entries to ensure accuracy and completeness.

  • Became fluent with OSHA and HIPPA regulations and procedures
  • Assisted risk management sector with resource programming for client external care
  • Assisted in pre-screening procedures and office exams utilizing certified nursing skills