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Work History

2017Present

Marketing Team Lead 

Topgolf Atlanta Midtown
  • Manage, train and schedule a team of 15 - 20 Brand Ambassadors.
  • Update and maintain current marketing collateral within the venue for both local and national campaigns. Ensure all materials on display comply with brand standards .
  • Create and post content on local venue Facebook page.
  • Manage requests for donations or sponsorships of local sports teams, charities, schools and other organizations
  • Work with venue management to educate associates on current campaigns to influence and increase ticket sales.
  • Assist in planning and execution of large venue events such as New Year's Eve and Father's Day.
  • Research, plan, and manage the set up and execution of outreach activations at local events, festivals, etc.
  • Maintain the stock of promotional items. 
20162017

Event Team Lead

Topgolf Atlanta Midtown
  • Managed, trained and scheduled team of Event Ambassadors.
  • Managed multiple “day of” events; greeted the point of contact making myself available should any problems arise.
  • Held my team accountable to ensure the time line of the event is on schedule.
  • Inventory of event materials such as serving ware and decor.
  • Attended meetings to discuss the weeks events and ensure that every detail was taken care of.
20152016

Event Ambassador

Topgolf Atlanta Midtown
  • Greeted and guided guests  to provide an excellent experience and encourage repeat visits.
  • Preformed opening and closing duties; executed the set up and breakdown of events.
  • Maintained a clean buffet while assisting event guests with any needs. Led a team of event ambassadors on large events. 
20142014

Teller

Branch Banking & Trust
  • Provided professional client service while assisting with deposits, check cashing, loan payments, credit card advances, and change orders.
  • Recommended services based on client likes and needs.
  • Performed opening and closing duties; filed daily reports and other required documentation.
20132014

Scanning Coordinator

Ingles Markets
  •  Maintained overall price integrity of the store; conducted weekly price changes.
  • Maintained and filed Invoices.
  • Checked in vendors with incoming and outgoing products.
20102013

Server

The Bee's Knees
  • Preformed opening and closing duties.
  • Served guests and informed them of daily specials.
  • Required knowledge of beer, wine, and craft cocktails.
  • Helped during the opening of their sister restaurant/ growler bar The Hive. 

Education

2012

B.A. in Communictaions

Augusta State University

Bachelor's Degree in Communications with a concentration in Television and Film. Graduated Cum Laude with a 3.6 GPA. Served as Vice President of Lambda Pi Eta, the Communications Honor Society.

2012

B.A. in Foreign Language

Augusta State University

Bachelor's Degree in Foreign Language with a concentration in Spanish.  Completed half of the required course work  at the University of Salamanca in Salamanca, Spain.

2015

Production Assistant Certification

Open Rivers Pictures

Completed a hands on training course at Pinewood Studios. The course covered all aspects of the production assistant position.

Skills

Hospitality Industry

Nine + of years of hospitality industry experience working as a waitress, hostess, and team lead. I learned how to suggestively sell to guest based on their likes and dislikes. I also gained many skills including customer service, multi-tasking, and problem solving in fast paced environments. 

Social Media 

Adept  in Social Media management. I have experience responding to reviews on platforms such as Facebook, Yelp, Trip Advisor, and Google. I also have created successful and engaging social media posts for two venues via Facebook.