Stephanie De Lara
- NCR - National Capital Region, Philippines, PH
- [email protected]
An experienced customer services executive with several years of experience working in customer support departments within UAE and Philippines.
Highly focused with a comprehensive knowledge of how to maintain a professional, helpful and courteous relationship with allocated customers.
Has an enthusiastic and positive attitude and works hard to ensure that customers receive an excellent level of service whilst at the same time ensuring the highest level of sales for a company.
A fast-paced team in a public-focused contact centre environment, answering and processing technical calls directly from the public. Focused on ensuring customers receive the right level of service and advice as quickly as possible. Involves working closely with technical professionals to ensure the highest possible standard of service.
Required to create and send monthly invoices. Reconciliation of financial and credit accounts. Ensured prompt collection of all receivables. Track and pay vendors in a timely manner. Assemble and share information with all team members. Maintain an accurate and orderly account filing system. Assist with payroll and keeping employee data accurate. Provide administrative and human resources support as requested. Assist in Purchase orders, data maintenance as well as create report, memos, etc.