Download PDF

Work experience

Sep 2012Present

PA to the Director of Marketing and Communication

Queensland University of Technology


Diary and workflow management

  • Manage the Director’s electronic diary using Microsoft Outlook Calendar.
  • Liaise with internal QUT staff members and representatives from external organisations to schedule meetings including booking of rooms and resources, catering and arranging parking for external clients.
  • Organise workflow through follow-up and bring-up systems, prioritising work and ensuring relevant paperwork and/or information is retrieved and available for the Director prior to meetings. Ensure that the Director is appropriately briefed on all relevant issues and background information.
  • Provide secretarial support for relevant meetings and committees (this may range from collation and distribution of papers to acting as minute secretary).

Travel arrangements

  • Organise all travel arrangements for the Director and other professional staff within the Department, including itineraries, airfares, car hire, accommodation, taxis and travel allowances.

Reception, correspondence and records

  • Screen all incoming telephone calls, email, mail and reception enquiries, redirecting to relevant staff members as appropriate.
  • Receive visitors to the Department providing hospitality when necessary.
  • Prepare documents and draft routine correspondence using MS Office Suite.
  • Circulate material to staff within the Department.
  • Maintain an efficient records management system (electronic and paper-based).

General Administration

  • Provide administrative support to professional staff of the Department.
  • Process financial transactions in accordance with QUT financial policies and procedures, including purchases on Corporate Card, staff reimbursement claims and administration of Cab charge dockets.
  • Assist in the administration of Human Resources matters within the area including, arranging interviews for advertised positions and updating the PPR register.
  • Organise functions and events, including invitations, venue bookings, equipment hire, catering and visitor parking.
  • Assist with the development, implementation and maintenance of systems and processes to ensure efficient operations of the office.
  • Order and maintain office stationery and consumable supplies and ensure that office equipment is in good working order.
  • Rotation through different roles within the Department’s Administration Team is expected to cover staff on leave or to provide support in specific areas during peak periods.
  • Contribute to the achievement of a positive and effective team environment by participating in work area goal setting and service improvement planning.
  • Undertake other duties as specified by the Senior Administration Officer.

Health and Safety

  • Be accountable for complying with health and safety policies, procedures, hazard reporting and safe work practices.
Aug 2010Sep 2012


Rocktown Pty Ltd
  • Perform general office duties and administrative tasks.
  • Screen and process applications.
  • Recruited over 250 employees.
  • Provide OHS Induction Training.
  • Prepared weekly timesheets and employee job details to management.
  • Document labour and equipment for job costing.
  • Recruiting for EBA/Mine Sites and processing all stages to mobilisation.
  • Manage the internal and external mail functions.
  • Assist Engineers & Supervisors.
  • Support staff at NSW & WA offices.
  • Order PPE and stationary supplies.
  • Manage fleet maintenance.
  • Invoicing.
  • Provid telephone support.
  • Schedule medical appointments and maintain up-to-date confidential files.
  • Personal Assistant to Project Manager.
Feb 2010Aug 2010


Aussie Living Furniture
  • Provided telephone support.
  • First point of contact.
  • Customer service
  • Negotiate sales.
  • Banking.
  • Purchase orders.
  • Arrange delivery of goods.
  • After sales problem solving.
Nov 2009Feb 2010

Mar 2008Nov 2009


Beechview Interiors
  • Design furniture to client specification while giving an individual creativeness.
  • Giving a uniquely distinctive design which also works ergonomically.
  • Performed sales analysis and market research on advertising trends.
  • Communicated extensively with store managers ensuring deadlines were met.
  • Demonstrated exceptional time management and problem solving.
  • Purchased all materials required for each individual project.
  • Plan the dispatch of finished goods to meet client’s expectations.
  • Ensuring the workshop is on schedule and meeting safety requirements.
  • Organise fitting calendar.
  • 98% of the images found on Beechview Interiors website were designed and completed 100% by myself.
Oct 2002Mar 2008


Cavan Green
  • Design handcrafted furniture.
  • Interact with clients.
  • Learning wood limitations.
  • Material research.


Sep 1999Jun 2002


North West Regional
  • Design application faashion & textiles
  • Drawing techniques & approaches
  • Techniques & processes in textiles
  • Visual communication
  • Historical & contextual referencing
  • Professional practise & development
  • CAD/CAM for fashion & textiles
  • Applying photography
  • Experimental in constructed, printed, weave & embroidered
  • Dye technology
  • Client directed brief
  • Applying design and creativity in fashion, soft furnishing & print
  • Adobe Illustrator
  • Computer-Aided Design (CAD)
  • Adobe Photoshop
Sep 1992Jun 1997

Secondary School
  • GCSE Math
  • GCSE English
  • GCES Business Studies
  • GCSE Geography
  • GCSE Art & Design
  • GCSE French Language
  • GCSE History
  • GCSE Science
  • GCSE Religious Education
  • GCSE Child Development


Joanne Garnett

Tony Wilson

Greg Hall


Visa Status


I am very keen and have an excellent work ethic. My key features are organisation and attention to detail. With these two intense qualities I feel I can benefit any company given the opportunity. I most enjoy getting thrown in at the deep end and figuring everything out for myself, it gives me a great sense of understanding. I am a team player but also relish working alone as I have the initiative to complete outstanding work loads or create new ideas on how a system may work more efficiently.

Microsft Office Specialist

  • MOS Word
  • MOS Excel
  • MOS Access
  • MOS Outlook
  • MOS PowerPoint


  • I have a great love for animals, especially dogs which was reflected in my volunteer work at a local rescue centre in Northern Ireland.
  • Photography is a passionate pastime.