Steffen Hill

Summary

  • Exhibits great customer service, written, and communication skills
  • Management, marketing, and sales experience
  •     Logistics and stock experience

Skills

Skills

Computer Proficiency

  ·  Formal computer training ·  Proficient in Microsoft office products -  Experienced in advanced computer operations  

Work History

Work History
Feb 2012 - Present

Customer Service Representative

Fifth Third Bank

·Provide excellent customer service

·Profile client needs

·Handling of negotiable and monetary instruments

·Strong sales and marketing

·Auditing and account maintenance

Apr 2011 - Jul 2012

Shift Manager

McDonalds Corp

·Maintaining high standards in quality and customer satisfaction

·Leadership and delegation of team members

·Compiling sales reports and data entry

·Logistics, stocking, and heavy lifting

·Handling of funds and company banking

·Shift preparation and planning

·Operating and maintaining restaurant equipment

·Employee training

Oct 2009 - Apr 2011

Shift Manager

Oberweis Dairy

·Compiling sales reports and data entry

·Logistics, stocking, and heavy lifting

·Handling of funds and company banking

·Shift preparation and planning

·Operating and maintaining restaurant equipment

·Employee training

·Marketing and sales

·Food and product prep

·Compiling sales reports and data entry

- Maintaining high standards of customer service

Jun 2005 - Aug 2006

Office Clerk

Kahntact USA

·Perform general administrative duties

·Responsible for distributing incoming and outgoing mail/packages

·Maintenance of files and client documents

·Stocking and ordering of office supplies and marketing material

-  Preparation of client orders and marketing presentation material

Education

Education
Aug 2013 - Present

Bachelors of Science

Purdue University Calumet