Stefano Polo

  • Paris Area, France
Stefano Polo

Inspired Salesforce Professional with an high Innovative spirit.

Summary

I'm a logical & process-oriented thinker who is able to empower his team members and enjoy helping others getting through their tasks. I'm familiar and used to the sales process and a strong communicator who is able to make profit out of is multicultural background. A thinker, CRM Believer and technology lover who can put all his qualities at the service of the company's culture, keeping an eye on long-term plan and strategic decisions.  Keeping a huge smile  - as I do believe in positiveness as my personal "engine".

Work History

Work History
Aug 2012 - Present

Saleforce Coordinator covering France & BeNeLux

BCD Travel
  • Coordination of 100+ users mostly commercials
  • Training and update users
  • Testing of new Salesforce release
  • Participation to the core design or the org
  • Change Management
  • Monitor and improve adoption rate with "innotative" approach
  • High-level understanding of all departments and internal processes
  • Propose integration with third-party or internal tool to simplify process
  • KPIs tracking
  • Produce reporting for leadership and pro-actively provide data insight
  • Identify and solve CRM weaknesses

Education

Education
2006 - 2011

Statistics

Università Milano Bicocca

Degree in Statistics of Economics

Skills

Skills

Hard and soft skills which helped me reaching my last year goals

  • Excel and VBA expert
  • Tableau (data visualization software)
  • Salesforce (Admin Certification on going)
  • Self & Quick Learner
  • Process & People Oriented