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Stefanie Holton

Property Management/Administrative Assistant position

Education

20142015

Greater Southern Tier (GST) BOCES, Esthetics Program

Jul 2010Sep 2010

Medical Educators, Phlebotomy

Work History

Aug 2014Feb 2015

Data Entry Clerk TEMP

Arnot Ogden Medical Center
  • Responsible for posting daily entries of patient information in a portal accessible to patients via the web.
  • Created and implemented spreadsheet to track system errors during data entry.
  • Assisted Health Information Systems (formerly Medical Records) with timing and tagging charts from inpatient, outpatient, same-day-surgery and emergency department visits.
  • Chart pulling per requisition and re-filing.
  • Prepared charts for patient transfers to other healthcare facilities or institutions.
  • General office duties (answering phones, faxing, copies, sorting).
Feb 2013Sep 2013

Debt Collector I

Pioneer Credit Recovery Incorporated (subsidiary of Sallie Mae)
  • Eagerly sought after debtors of federally funded delinquent student loans.
  • Secured debtors in affordable monthly payment plans or receiving payment in full on defaulted accounts.
  • Made 250+ outgoing phone calls per shift.
  • Searched for any public information pertaining to debtors and used that information to locate and contact them.
  • Maintained strict adherence to federal and state laws pertaining to debt collecting.
Jul 2006Jan 2009

Assistant Community Manager

Gumenick Properties
  • Performed duties of Leasing Specialist or Community Manager in the absence of either.
  • Prepared and delivered all notices and/or lease violations.
  • Processed evictions on delinquent residents.
  • Coded and entered invoices weekly and submitted to corporate.
  • Purchased supplies as required through approved vendors.
  • Completed all weekly and monthly reports.
  • Courteously handled resident requests and complaints.
  • Implemented leasing and marketing strategies.
  • Inspected apartment homes before move-in and upon move-out.
  • Inspected grounds, models, and community office daily.
  • Organized resident retention functions including parties and monthly newsletters.
  • Participated in weekly corporate conference calls as well as quarterly budget meetings.
Jul 2004Jul 2006

Leasing Specialist

Gumenick Properties
  • Provided prospective residents a guided tour and information about the community.
  • Confirmed application(s) and lease forms/agreements were completed; application fees and rental deposits collected.
  • Ensured the "model" and vacant apartments were ready for show.
  • Demonstrated knowledge of lease terms, community policies, as well as sales and marketing techniques.
  • Maintained working relationships with apartment locator services and local businesses; conducted weekly out-reach marketing.
  • Monthly communication with property competitors.
  • Lease renewals; initiated incentive program for recurrent residents.
  • Established resident retention program under direction of Community Manager.
  • Assisted management with rent collection, delinquent rent collection and posting payments.

Skills

Certifications

Jan 2015Jan 2017

Heartsaver First Aid Certification

American Heart Association
20112015

Nationally Certified Phlebotomy Technician

NCCT (National Center for Competency Testing)
20052009

Fair Housing Certification

VAMA (Virginia Apartment Management Association)

Licensures

Temporary Esthetics License, April 2015 - October 2015

State of New York, License no.# AEE-T-15-02580

State Boards scheduled for June (written) and July (practical) 2015.