Stefanie Holton

  • Elmira NY

Property Management/Administrative Assistant position

Education

Education
2014 - 2015

Greater Southern Tier (GST) BOCES, Esthetics Program

Jul 2010 - Sep 2010

Medical Educators, Phlebotomy

Work History

Work History
Aug 2014 - Feb 2015

Data Entry Clerk TEMP

Arnot Ogden Medical Center
  • Responsible for posting daily entries of patient information in a portal accessible to patients via the web.
  • Created and implemented spreadsheet to track system errors during data entry.
  • Assisted Health Information Systems (formerly Medical Records) with timing and tagging charts from inpatient, outpatient, same-day-surgery and emergency department visits.
  • Chart pulling per requisition and re-filing.
  • Prepared charts for patient transfers to other healthcare facilities or institutions.
  • General office duties (answering phones, faxing, copies, sorting).
Feb 2013 - Sep 2013

Debt Collector I

Pioneer Credit Recovery Incorporated (subsidiary of Sallie Mae)
  • Eagerly sought after debtors of federally funded delinquent student loans.
  • Secured debtors in affordable monthly payment plans or receiving payment in full on defaulted accounts.
  • Made 250+ outgoing phone calls per shift.
  • Searched for any public information pertaining to debtors and used that information to locate and contact them.
  • Maintained strict adherence to federal and state laws pertaining to debt collecting.
Jul 2006 - Jan 2009

Assistant Community Manager

Gumenick Properties
  • Performed duties of Leasing Specialist or Community Manager in the absence of either.
  • Prepared and delivered all notices and/or lease violations.
  • Processed evictions on delinquent residents.
  • Coded and entered invoices weekly and submitted to corporate.
  • Purchased supplies as required through approved vendors.
  • Completed all weekly and monthly reports.
  • Courteously handled resident requests and complaints.
  • Implemented leasing and marketing strategies.
  • Inspected apartment homes before move-in and upon move-out.
  • Inspected grounds, models, and community office daily.
  • Organized resident retention functions including parties and monthly newsletters.
  • Participated in weekly corporate conference calls as well as quarterly budget meetings.
Jul 2004 - Jul 2006

Leasing Specialist

Gumenick Properties
  • Provided prospective residents a guided tour and information about the community.
  • Confirmed application(s) and lease forms/agreements were completed; application fees and rental deposits collected.
  • Ensured the "model" and vacant apartments were ready for show.
  • Demonstrated knowledge of lease terms, community policies, as well as sales and marketing techniques.
  • Maintained working relationships with apartment locator services and local businesses; conducted weekly out-reach marketing.
  • Monthly communication with property competitors.
  • Lease renewals; initiated incentive program for recurrent residents.
  • Established resident retention program under direction of Community Manager.
  • Assisted management with rent collection, delinquent rent collection and posting payments.

Skills

Skills

Certifications

Certifications
Jan 2015 - Jan 2017

Heartsaver First Aid Certification

American Heart Association
2011 - 2015

Nationally Certified Phlebotomy Technician

NCCT (National Center for Competency Testing)
2005 - 2009

Fair Housing Certification

VAMA (Virginia Apartment Management Association)

Licensures

Temporary Esthetics License, April 2015 - October 2015

State of New York, License no.# AEE-T-15-02580

State Boards scheduled for June (written) and July (practical) 2015.