Download PDF

Stefan Züger, MBA

Presales Manager Switzerland, EMC Computer Systems AG, Zürich

A short introduction

If everything seems under control, you're not going fast enough.
Mario Andretti, U.S. / Italian F1 pilot

I pride myself to be a visionary, creative, fast, out of the box thinker. I am a fast learner and grasp the full picture of a situation quickly. I am a motivating speaker, a committed networker and a skilled risk manager.

I am a seasoned people leader, and have demonstrated successful team leadership in times of growth and crisis. I put Total Customer Experience at the center of all my activities. and take pride in being a reliable business partner to customers, colleagues and employees trust. This ability made me win deals that were lost and turn around situations in which the customer had lost trust in our company.

Inside my current organization, I am considered a thought leader not only in Switzerland, but also across the EMEA region. I believe in  actively sharing and collaborating across borders, whilst enthusiastically and constructively contributing to initiatives that benefit the whole division.

Work History

Apr 2014Present

Presales Manager Switzerland

EMC Computer Systems AG, Zürich

EMC enables the software-defined enterprise through best of breed storage platforms, software-defined storage and converged infrastructure. With my team of presales system engineers I ensure that the solutions we propose meet the customers objectives with regards to performance, efficiency, quality and reliability.

Jul 2012Mar 2014

Customer Service Manager

EMC Computer Systems AG, Zürich

EMC Global Services offers comprehensive support services to help our customers access resources whenever they need them. In my role I am responsible to assure that EMC customers in Switzerland derive maximum value from their installed and operational EMC information infrastructure.

May 2002Jul 2012

Managing Partner and Project / Program Manager

Symmetry Services AG, Feusisberg

Delivering IT infrastructure project management services to EMC and other customers, e.g. the city of Zurich: Key projects during this time include:
- 2003/2004: global pgm mgr for Zurich Financial Services
- 2005: project mgr for new DC at BNP Paribas, Paris France
- 2006: project mgr for the cantonal hospital of St. Gallen
- 2007/2008: project mgr for the City of Zurich
- 2010: project mgr for Coop Genossenschaft, Basel
- 2011/2012: project mgr for the HILTI, Schaan

Feb 2000May 2002

Head of Infrastructure Services Division

Convision AG, Zürich

Head of 24 employees, structured in three teams, delivering IT infrastructure project management services to enterprise and corporate customers in Switzerland and Germany

Aug 1999Dec 1999

Country Services Director

Data General AG, Zürich

Head of 20 employees, structured in four teams at sites Zurich and Lausanne, delivering presales, professional and maintenance services to Data General’s customers (AViiON server and CLARiiON storage product lines)

Nov 1997Jul 1999

Stabchef Technische Informatik

Credit Suisse AG, Zürich

Head of a team of four, delivering financial decision support services to Credit Suisse’s IT executive management

Mar 1997Jul 1997

Account Manager

Modacom AG (Deutsche Telekom)

Modacom was the first packet-based wireless network, built on Motorola’s radio data technology. The network launched in Switzerland mid 1995. Though only four month in the company, I managed to gain DHL as a pilot customer. Deutsche Telekom decided to close down the Swiss Modacom network in June 1997; the German Modacom network was shut down in 2002.

Jan 1996Jan 1997

Head of IT department

ECCO Management AG, Zurich

Delivering IT support services to the users of 26 ECCO temp personnel agencies all over Switzerland. Mid 1996, Adia Personnel Services acquired ECCO, merging the two companies into today’s Adecco SA. ECCO Management office in Zurich was closed, jobs were transferred to Lausanne.

Oct 1990Dec 1995

Owner and Managing Partner

Züger Informatik / Z-O Züger Organisation, Siebnen SZ

Delivering IT support and education services to SMEs in the region.

Sep 1988Oct 1990

IT supporter for internal and external customers

Credit Suisse AG, Zurich

Delivering IT support services first to internal customers of Credit Suisse’s banking operation department, then the external clients using a range of Credit Suisse’s Mainframe-based financial services.


Mar 1999Dec 2001

Master of Business Administration (MBA)

University of Dallas

magna cum laude
University of Dallas, Dallas TX + European University, Zug/Montreux

Oct 1992Mar 1995

Bachelor of Business Administration (BBA)

Kaderschule Zurich, Zurich

BBA studies with focus on Financial Services

May 1982Jun 1987

Graduation Swiss Type "B"

Christ-König Kollegium, Nuolen SZ

Graduation Type B (ancient and modern languages)

Language Skills


Native language


fluent (speaking, reading, writing)


fluent (speaking, reading, writing)