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Highly organized and efficient in fast-paced multitasking environments; able to prioritize effectively to accomplish objectives with creativity, enthusiasm and humor.

Work experience

May 2015Present

Android developer


Taking part of the overall process of mobile development – concept, design, development and publishing. Communicating directly with customers – via mail, phone or personal meetings. 

Nov 2007May 2015



Competitor researcher – collects and evaluates best practices of Customer Service Management, IVR systems, products and services;
Optimize the IVR system by improving the information and creating new functionalities;
Create and update CTI call routing strategies of incoming calls to Call Center;
Communicates with Customer Service Management Staff and analyzes the need of improvements and structural changes in the IVR;
Evaluate IVR statistic on a regular basis;

Jul 2006Sep 2006


Societe Generale Expressbank

Provide information to the customers;
Create new customer's accounts and update existing ones;
Analyze customers' credit profiles and process documents; 
Deposit operations- create, update, cease and etc.
Cash operations- credit transfers, direct debit and etc.
Other operations- online banking and etc.


Sep 2014Present

Software Engineer

Software University

The curriculum SoftUni is a combination of programming courses and technologies, entirely directed to the adoption of fundamental knowledge, developing logical and algorithmic thinking and the acquisition of practical skills for working with the latest software technologies.

Sep 2005Jun 2010

Bachelor, Finances

University of National and World Economy

University of National and World Economy can be seen in the future as a leader among the higher educational institutions in Southeastern Europe that educate students and conduct researches in the field of economics, management and administration, law and politics.