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Enthusiastic, dedicated worker with twenty years of excellent customer service experience, able to lead trainings. Works well individually or within  groups. 

Work experience

Jul 2007Present

Department Administrative Assistant

MCLEAN HOSPITAL|

DEPARTMENT ADMINISTRATIVE ASSISTANT| Supervises daily payroll for all hourly employees through the use of KRONOS software Completes payroll for all salaried employees through the use of KRONOS software Assists the Associate Director and Administrative Manager of the Child and Adolescent programs with special projects that include licensing of programs, Trains all unit administrative assistants Serves as the intermediary between unit administrative assistants and the administrative manager Liaison between the Child and Adolescent Department and Human Resources Responsible for maintaining files for annual performance reviews of employee, following up that employees have completed all necessary training Managing monetary donations to the Child and Adolescent Program.s Conducts In-Service meetings to help employees understand how to read their paychecks and how they accrue vacation and other accrued time.  Assist units with admissions and fields incoming calls and directing clients to the appropriate unit for admission  Completes all HeartSaver trainings for the four of the programs. Collaborated with the Director of Operations Projects on improving the weekly payroll processes

September 2017 - Full time administrative coverage for the Belmont Adolescent ART 

Completing admission to the unit, closing out both physical and electronic medical charts. Ordering of supplies, completing work orders to help maintain the physical plant. Assisting the Director with the processing of performance appraisals, job postings and terminations within the PeopleSoft system. 

Aug 2005Jul 2007

Administrative Assitant

MCLEAN HOSPITAL|
ADMINISTRATIVE ASSITANT| Completed payroll for both hourly and salaried employees through the use of KRONOS software Covered for unit secretaries and intake coordinators on vacation Assisted Administrative Manager with sending out annual performance appraisals to employees and collecting completed appraisals Completed daily census reports for child and adolescent units
Jul 2004Aug 2005

Intake Coordinator

MCLEAN HOSPITAL|
INTAKE COORDINATOR| Directed referring inpatient units, emergency rooms, parents and mental health providers in the admitting process for the McLean child and adolescent units. One inpatient unit, two residential units total number of beds 52 Collected all clinical information for referrals including demographics, history and insurance information Screened out inappropriate referrals Presented clinical information to program directors for admissions. Arranged date and time of all admissions with referring personnel Responsible for collecting time sheets from units to input into the payroll system
Mar 2004Jul 2004

Office Assistant

RANDSTAD TEMP AGENCY/MCLEAN HOSPITAL|

OFFICE ASSISTANT| Assistant to the Operations Manager of the Child and Adolescent Programs Responsible for filing of all referral information Maintained office equipment Ordered supplies Assisted unit secretaries when needed

Sep 2003Mar 2004

RANDSTAD TEMP AGENCY/COMCAST|

RANDSTAD TEMP AGENCY/COMCAST|
AUDIT DEPARTMENT|
Aug 2002Aug 2003

Sales Clerk

HELLA'S VIDEO|
SALES CLERK| Opened and closed store Received inventory Assisted customers with purchases and special orders
Nov 2001May 2002

Compliance Coordinator

SUFFOLK CONSTRUCTION COMPANY
COMPLIANCE COORDINATOR| | Audited subcontractors on Boston city job in accordance with the Boston Redevelopment Authority Collected payroll and demographic information form sub-contractors to verify their compliance with workforce requirements in the city of Boston Met with sub-contractors to determine ways to attract minorities and women to the construction field.
Sep 2000Nov 2001

Administrative Assistant

SUFFOLK CONSTRUCTION COMPANY
ADMINISTRATIVE ASSISTANT| | Supported 3-4 project managers Received dictation for communications with sub-contractors Typed up contracts and change orders Schedule and attended meetings and typed up meeting minutes Filled in for the company operator when needed Assisted the marketing department and executive assistant as needed
Nov 1998Sep 2000

Office Assitant

SUFFOLK CONSTRUCTION COMPANY
OFFICE ASSITANT| | Assistant to the Office Manager Ordered and maintained company supplies Maintained kitchens, fax and copier machines Assisted administrative assistants when needed Filled in for the company operator when needed Worked with the office manager with office and phone moves

Education

Jun 2013Dec 2016

BACHELORS

BAY STATE COLLEGE

Healthcare Management

Jan 2009Jan 2011

Associates

Le Cordon Bleu

Culinary

Certifications

20172019

CPI Instructor 

Crisis Prevention Intervention

Teaching and demonstrating the proper nonviolent interventions in crisis situations

20152017

HeartSaver Instructor

American Heart Association

Teaching and demonstrating the proper techniques for CPR, First Aid and AED use

Groups

McLean Hospital  Admin Forum

A group of administrative assistant working together to streamline processes and disseminate information helpful to new assistants 

Pride at McLean LGBTQ & Allies Employee Resource Group

A group of McLean staff working together to bring awareness and inclusion to the community 

Skills

pROBLEM sOLVING

Able to look at  problem, break it down and come up with a solution

Computer PRograms

Microsoft Office

PeopleSoft

Insight

VISION

IDX

EPIC

Flexability

Able to work on multiple projects

Communication

Written and verbal