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Work experience


IS Manager

Recruited to revamp e-commerce architecture and business processes, and provide deeper understanding of customer behavior by exposing crucial sales and inventory data to non-technical staff.

  • Researched and implemented a new e-commerce platform.
  • Developed online fulfillment processes across multiple retail locations to minimize warehouse inventory.
  • Managed a team of web production artists and online customer support representatives.
  • Empowered buyers and store managers by developing automated inventory and financial reports.
  • Improved customer retention by streamlining customer service procedures and introducing reward program that resulted in improved customer retention.
  • Launched and supported an e-mail marketing program which resulted in 20% reduction of marketing costs within 3 months of implementation.
  • Implemented SEO and SEM campaigns via Google AdWords and Yahoo! Overture.

Director of IT Services


Build upon previous successes as a web application engineer to establish a road map for RICG’s web-to-print product offerings. Oversaw design and implementation of applications, collaborated with project managers, engineering staff, and client teams to ensure timely completion of project deliverables.

  • Mentored and managed a team of five developers and graphic designers.
  • Successfully negotiated with software and hardware product vendors to deliver cost effective solutions to RICG's clients
  • Developed and implemented application disaster recovery and business continuity plans.
  • Reduced internal support maintenance costs by forming partnerships with application and server hosting providers.
Sep 2001Mar 2004

Sr. Web Applications Engineer


Designed, supported, and maintained web-to-print applications for financial and entertainment sector. Developed in-house web applications to unify discrete internal workflows.

  • Built a marketing collateral web fulfillment platform and integrated it with a variety of variable data print (VDP) platforms to produce a seamless and automated web-to-print workflow.
  • Developed custom web interfaces and applications based on client requirements.
  • Created data migration applications and scripts to achieve a smooth work flow environment.
  • Established and enforced coding standards and methodologies.

Projects of note include Oppenheimer Funds Large Case Proposal (LCP), Prudential Financial Retirement Planning Guide (RPG), Walt Disney World Disney Magical Express(DME).


Software Support Engineer

Reis Reports

Provideed training and technical support for for external users of REIS Reports’ in house REIT market analysis application. Assisted the Economics department in integrating the latest market research data into Reis Reports' application platform.

  • Researched, procured, and implemented a new GIS mapping application (MapInfo).
  • Assisted the engineering department in porting a proprietary Windows application to a web subscription service.
  • Provided training and migration help to end users.
  • Integrated online web lead generation system with the internal CRM platform.
  • Supported a heterogeneous network of 50+ users and servers.



Bachelor of Science

Bernard Baruch College, City University of New York


Summary of skills
Platforms: Mac OS 9, Mac OS X, Windows 9x/NT/2000/XP/Vista, MS Exchange Server, Adobe ColdFusion MX Server, IIS, Microsoft SQL Server, MySQL, Constant Contact, Trumpia, Canto Cumulus,, Wordpress, Joomla. Languages: ColdFusion CFML, PHP, SQL, JavaScript, XML, HTML, CSS.   Variable Data Print: DL Formatter, Pageflex Mpower, Creo Darwin.   Tools: Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Access, MS Visio, Network Automation Automate, FileMaker Pro, Retail Pro 8 POS, Quickbooks POS, Goldmine. • Design: Adobe Photoshop, Adobe Illustrator, Adobe InDesign, QuarkXpress, Adobe Dreamweaver, Adobe Homesite, FirstLogic Desktop Mailer


Languages: Fluent in verbal and written Russian.


Learning Ruby, Rails, Objective-C, Jquery