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Reliable team player with a dedication to my work and the profession of communications. Competent in Microsoft Office programs, CRM applications and design programs. Social media savvy with experiences in employee and client relations, time and project management and advanced marketing & event planning knowledge. 


Work experience

Oct 2011Present

Guest Receptionist/ Intern

Snell PowerSports & Equipment

Managed and updated CRM and website to assist with sales at Snell

Created and maintained Twitter account 

Copy edited documents from dealership to customers 

Acted as a first point of contact for customers via phone and in-store 

Acted as a problem-solver for complaints voiced by customers 

Assisted with management of inventory

Aug 2012Present

Sales & Events Manager

Terratron, Inc.- The AmericInn Hotel & Conference Center

•Human Resources: Interviewed prospects, hired employees & interns, trained and conducted New Hire Orientation, made sure that all employees understood and complied with company standards. 

•Marketing: Acted as head of marketing for hotel & conference center by creating effective advertising and brand placement for hotel. Conducted strategic research to create marketing materials to help sustain competitive in current market. Maintained a presence for hotel & conference center on social media sites. Planned and executed promotional events, such as Open Houses & managed booths at bridal show, for hotel & conference center.  

•Managerial: Supervised and managed a team of over 15 people, organized schedules, and properly prepared and conducted BEO and lead other monthly team meetings. Created yearly budget for specific department and oversaw the proper management of that budget throughout the year. 

•Sales: Conducted cold calls/ emails to prospective clients, thus gaining their business. Brought in new and repeat business for own and sister hotel. 

•Events: Managed logistics and successfully executed events to ensure that exceptional customer service was being provided to clients.

Aug 2011Dec 2011


Habitat for Humanity of South Central Minnesota

Created the 2010-2011 fiscal year annual report                                                                    

Created brochures and other print content for Habitat for Humanity of South Central Minnesota 

Collaborated with a graphic designer for layout of annual report 

Conducted extensive research for finished project

Performed interviews to be featured in the annual report 

Aug 2009May 2010

National Communications Director

Minnesota State University, Mankato Resident Hall Association

Facilitated communications between other colleges and universities on topics to improve campus living

Wrote regional and facilitated the writings of national bids for Minnesota State University, Mankato for the attending conferences

Managed meetings in a professional setting 



Computer Skills
Expert in Microsoft Office  Used programs to design, manipulate, communicate, evaluate, store and share  -Photoshop -InDesign -Sound Slides -Audacity -iMovie -Wordpress -Facebook -Twitter      
Supervisory/Managerial Skills
Delegated tasks to members of team and groups  Motivated delegates, members and groups to actively participate  Organized meetings, agendas and fundraisers  Facilitated staff development programs   
Administrative Skills
Organized and executed successful events and fundraisers for several different programs  Planned and directed meetings, both big and small Organized traveling details and created itineraries  Proficient in assigning and delegating     
Customer Relations
Strong communications, both written and verbal.