Bachelor of Arts (B.A.)
Minnesota State University, Mankato
Graduated: Cum Laude
Reliable team player with a dedication to my work and the profession of communications. Competent in Microsoft Office programs, CRM applications and design programs. Social media savvy with experiences in employee and client relations, time and project management and advanced marketing & event planning knowledge.
Graduated: Cum Laude
Managed and updated CRM and website to assist with sales at Snell
Created and maintained Twitter account
Copy edited documents from dealership to customers
Acted as a first point of contact for customers via phone and in-store
Acted as a problem-solver for complaints voiced by customers
Assisted with management of inventory
•Human Resources: Interviewed prospects, hired employees & interns, trained and conducted New Hire Orientation, made sure that all employees understood and complied with company standards.
•Marketing: Acted as head of marketing for hotel & conference center by creating effective advertising and brand placement for hotel. Conducted strategic research to create marketing materials to help sustain competitive in current market. Maintained a presence for hotel & conference center on social media sites. Planned and executed promotional events, such as Open Houses & managed booths at bridal show, for hotel & conference center.
•Managerial: Supervised and managed a team of over 15 people, organized schedules, and properly prepared and conducted BEO and lead other monthly team meetings. Created yearly budget for specific department and oversaw the proper management of that budget throughout the year.
•Sales: Conducted cold calls/ emails to prospective clients, thus gaining their business. Brought in new and repeat business for own and sister hotel.
•Events: Managed logistics and successfully executed events to ensure that exceptional customer service was being provided to clients.
Created the 2010-2011 fiscal year annual report
Created brochures and other print content for Habitat for Humanity of South Central Minnesota
Collaborated with a graphic designer for layout of annual report
Conducted extensive research for finished project
Performed interviews to be featured in the annual report
Facilitated communications between other colleges and universities on topics to improve campus living
Wrote regional and facilitated the writings of national bids for Minnesota State University, Mankato for the attending conferences
Managed meetings in a professional setting