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Stanka Mircheva

Freelancer at uTest

Work experience

Jul 2015Present

Freelancer

uTest

Participation in paid projects and testing of applications under real-world conditions.

Aug 2013Jun 2014

Business Client Adviser - Medium Enterprises

ProCredit Bank (Bulgaria)EAD

- Identifying and actively attracting clients for the medium enterprise segments 

- Supporting the expert – customers relations

- Cooperation in the process of loan applications procedures

- Maintaining and developing business relations with business clients

- Analyzing financial data

- Give a proposals about loans and other bank preferences 

- Follow the results and etc.

Jan 2006Aug 2013

Branch Manager

ProCredit Bank (Bulgaria)EAD

- Organizing the working process and administrating 2 branches

- Supporting the communication between the Head office of the bank and the branch - Monitoring the branch results, budget and target fulfillment

- Controlling the providing of good service and regular communication with the customers

- Determining the need of hiring new employees in the branch and participation in the recruitment process

Motivation and evaluation the staff

- Proposing the staff promotion and approval of position changes and staff replacement within the branch

- Participating in Credit Committees 

- Providing assistance in cases of arrears and problematic loans in the branch 

- Organizing the training of the newly appointed employees together with Training Department

- Fulfilling other tasks related to the position which are assigned to him/her occasionally

- Organizing marketing events

 - Participate in staff training

– “Effective Customer services" 

Aug 2003Jul 2004

Sales assistant

Toner Direct Ltd

- Telemarketing

- Sales

- Administrative work 
Apr 2001Apr 2003

Shop Assistant

Germanos Telecom Bulgaria

- Sale of telecommunication products

- Consulting clients

- Training the new staff

- Supporting the shop Manager

Education

Certifications

Sep 2015Present

QA Complete

Pragmatic LLC
Jun 2015Aug 2015

Software Testing (Foundation level)

Pragmatic LLC

- Basics of Software Testing 

- Test Design Techniques

- SDLC and STLC 

- SQL Basics

- Selenium IDE, Automation

- JMeter Basics - Soap UI

- JIRA, Zephyr

- XML, HTML Basics

- Agile methodology (SCRUM), understanding

- Test cases build and execution

Language

English

level B2

French

level A2

Projects

Yellow Labs Software, Inc

Industry: Finance & Investing

Web-based Exploratory Cycle of the AccountingSuite application.

-   Finding - calculation bugs, incorrect totals and errors on reports

-   Rated as a tester of 3rd place in the project

Ferrero International

Industry: Games & Gaming

Testing the  content in Magic Kinder application on Android Phones and Tablets

 - Testing 2 test exploratory functional Test Cycles

- Finding functional bugs - very valuable

- Rated in Top 5 tester in the project  

Reality Squared Games

Industry: Games & Gaming CLH Android exploratory cycle

Trainings

- Time management

- Communication and conflict management

- Communication, interviewing and giving feedback

- Effective Customer service

- POS seminar

- Anti-money laundering part I

- Financial Analysis

- Financial Analysis

- Currency exchange

- Anti-money laundering part II

Social and Organisational skills

- Team player

- Strong communication skill

- Analytical and problem solving skills

- Well organized

- Work under pressure

- Willingness to learn 

- Creative

Additional

Driving licence, Category B