Shawn Stanger

  • Boise US-ID

Work History

Work History
Jun 2011 - Feb 2013

Customer Service

Hewlett-Packard

As a customer service representative, I was responsible for answering customer questions, billing inquiries, and product sales. I was responsible for retaining irate customers. I was responsible for up-selling and cross selling products. 

Jul 2010 - Jan 2011

Customer Service

Directv

As a customer service agent, I was responsible for solving customers questions, billing problems and equipment upgrades. I was also required to up-sell premium movie channels. 

Jul 2009 - Jul 2010

Customer Service

WDS Global

As a customer service representative, I was responsible for answering customer questions, billing inquiries, and product sales. I was responsible for retaining irate customers. I was responsible for up-selling and cross selling products. I was responsible for upgrading equipment.

Education

Education
Aug 2010 - Present

Boise State University

Anticipated graduation date fall 2014

Aug 2009 - Apr 2010

University of Phoenix
Aug 2008 - Dec 2008

Bethany College
Feb 2008 - Jun 2008

Treasure Valley Community College
Aug 2006 - Dec 2007

College of the Redwoods