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As an manager of a clinical practice I am constantly multi-tasking and have developed an incredible ability to work with a team.  I enjoy leading a group of people to be successful and productive in the medical field.  I find great satisfaction in working with the public and helping people during difficult times in their lives.  

Work experience

Jun 2014Present

Office Manager

Murray Calloway Co Hospital
Murray, KY Office Manager-Murray Orthopaedics Manage daily operations of the clinical practice including the clerical staff Lead a team of 13; made up of doctors, physician assistants, nursing staff, radiology technicians, and clerical staff Educate staff on policy and procedure changes and train all new hires Process payroll; including the use of PTO and OT Order both clerical and clinical supplies Contact patients regarding outstanding bills, insurance issues, patient surveys(positive and negative) Maintain accurate records regarding productivity, medical providers licenses, as well as other data Served on the committee for implantation of ICD-10 and new computer software
Apr 2013Jun 2014

Coding Clerk

Murray Calloway Co Hospital
Murray, KY Coding Clerk Research and analyze patient accounts, verify insurance eligibility, review accounts for collections. Review and process refunds, transfers and adjustments to patient accounts. Review and respond to all account correspondence to include appeals drafting and submission. Work correspondence daily, respond to inappropriate payment/denial of EOB's. Work A/R reports Contact/Respond to patients and insurance companies regarding accounts Insure proper coding and billing for specialty clinics(Ortho, Pulmonary, and Neurology)
Nov 2012Mar 2013


Murray Calloway Co Hospital
Murray, KY Receptionist-Murray ENT Front desk duties, scheduling patients, checking patients in and out for their appointments. Collection of copays and account balances. Balancing and closing cash drawer. Assisted in scheduling of surgeries, pre-certing procedures and surgeries



Bachelor of Science in Business

Murray State University

In Process-Business Administration Major