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Work experience

Sep 2008Jul 2012

Ed Tech Specialist / Instructor

RMIT University Vietnam
  • Created University’s first online interactive Blackboard training videos and simulations; designed all materials in 100% adherence to University style guidelines.
  • Managed all stages of development including script writing, voiceovers, and multimedia creation.
  • Provided support and training on LMS administration and eLearning development for 200 teachers.
  • Advised and collaborated on over 10 University committees, initiatives, workshops, and technology projects, interacting with key University executives and faculty from 8 departments.
  • Assisted faculty in designing learning objectives, curriculum, course materials, and assessments.
  • Taught Academic English and study skills to over 3,000 university students across all levels; achieved consistent exceptional ratings on 90% of student evaluations.
Aug 2006Aug 2008

Educational Technology Instructor / Activities Coordinator

Western Michigan University
  • Taught face-to-face and online undergraduate courses on topics related to Microsoft Office, web design, multimedia video production, and desktop publishing.
  • Utilized Blackboard extensively to monitor assignments and assessments.
  • Provided technical support in computer labs for students needing additional assistance. 
  • Consulted with faculty to develop, budget, implement, and promote activities serving 150 students.
  • Hired, trained, and managed 7 student workers to lead and assist in educational social activities.
Aug 2000Jul 2006

ESL/EFL Instructor

English Language Programs
  • Western Michigan University’s ESL Center, Kalamazoo, MI  (2004-2006)
  • Hispanic American Council’s ESL Program, Kalamazoo, MI  (2004-2006)
  • Portage Public Schools Adult ESL Program, Kalamazoo, MI (2004-2006)
  • Hess & Kojen English Language Schools, Taipei, Taiwan(2000-2004)
May 1999Sep 2000

Computer Information Systems Analyst

Prince Machine Corporataion
  • Provided training, support, hardware/software upgrades, and network services to 5,000 end-users.
  • Maintained and enhanced database servers to improve data performance, integrity,and security.  ·
  • Designed customized SQL data reports and graphic user interface (GUI) to meet individual and departmental needs.


  • Received selective Adobe Education Leader recognition for effectively implementing technology to enhance to teaching and learning.
  • Selected by Adobe to conduct 90-minute hands-on training workshop at the Adobe headquarters for the exclusive 2012 Adobe Education Leader’s Institute (Topic:Using Advanced Actions in Captivate 6)
  • Initiated and directed RMIT University Vietnam’s first university-wide webinar initiative using Adobe Connect; enhanced training and interaction for faculty and staff on all three campuses in Vietnam while cutting 80% of time and travel cost.
  • Pioneered and implemented Ed Tech projects for a university of 5,000 students, include creating the university’s very first interactive Blackboard training simulations.


  • Adobe Education Leader’s Program
  • Toastmaster’s International
  • eLearning Guild
  • Keelswork Foundation


Adobe Captivate, Articulate, Camtasia, Storyline, Acrobat, Photoshop, Illustrator, Premier, Dreamweaver, Microsoft Office,  XHTML, ADDIE, LMS, SQL, curriculum development, project management.


M.A., Educational Technology, Western Michigan University, 2008

B.A., Psychology major &

Information Systems minor,

Grand Valley State

University, 1999


Educator recognized for outstanding leadership and technical skills in implementing innovative technologies. 12 years of teaching experience in adult education and 4 years instructional design experience. Fluent in Cantonese and Mandarin with 8 years of strong international work experience.