Portfolio

Skills

Skills

Adobe Acrobat

Microsoft Office

Objective

Communications graduate seeking an opportunity in public relations, media relations, communications research or program coordinating. Utilize the skills I have obtained throughout my work experience. Transitioning from the line of business in retail into the line of business in communications. Ability to work as part of a team and independently. Willing to travel.

Work History

Work History
May 2007 - Present

Supervisory Store Associate

DeCA

Working in the customer service department, managing the store, maintaining the appearance of the store, stocking merchandise, ensuring accurate price signage, informing the employees and the customers of any promotions, managing the employees, delegating tasks to the employees, providing customer service, providing solutions for the customers, cash handling, cash deposit, change fund, refunds, exchanges, reinforcing the policies of safety and security, scheduling and time cards. Being able to be a Supervisory Store Assocaite at DeCA has provided me with experience in handling customers with any concerns that allowed me to provide them with a solution. Gained experience in re-educating the employees about their duties in regards of cash handling, housekeeping, security, safety, and customer service. 

Oct 2004 - Nov 2006

Lead FOH

Disney

The duties consist of managing the store, maintaining the appearance of store, ensuring merchandise is stocked for the guests, promoting promotions, advertising promotions, managing the employees, update the sales on the hours of 12:00, 15:00, 18:00 and 21:00, delegating tasks to the employees, assisting the guests, providing solutions for the guests, cash handling, cash deposit, change fund, refunds, exchanges, and payroll. Being able to be a lead at Disneyland provided me with experience in handling guests with any concerns that allowed me to provide them with a solution without the assistance of the manager. Gained experience in re-educating the employees with their duties in regards of cash handling and customer service. 

Education

Education
Jul 2013 - Present

Masters

National University
Aug 2004 - Jan 2010

Bachelors of Arts

California State University of Fullerton