Sr Principal Consultant

GENPACT
 Supervised and provided technical leadership and guidance to the team, facilitate development of proficiency in technical skill set & career path; ensures compliance with policies and procedures  Driven collaboration between architecture, engineering and operations teams to achieve desired business goals.  Meet or exceed customer satisfaction targets (SLA/FTR/KPI etc...) with Infrastructure services  Apply significant knowledge of industry trends and developments (i.e. POC on Latest Tools ) to improve service to our clients, ensure the highest level of customer satisfaction