Sri Ratna

  • Jakarta Indonesia

Work History

Work History
May 2013 - Present

Customer Service Representative

PT. Marquee Office Indonesia
  • Handling incoming calls
  • Handling incoming documents
  • Arranging sending document(local/overseas)
  • Handling incoming guests
  • Handling paperworks and Secretarial Service
  • Monthly Reports Office Inventories, Internet Usages
  • Email Correspondence
  • Handling Complaint
  • Handling and arranging Meeting Room/Conference room booking
Oct 2010 - May 2013

Customer Service

Grand Indonesia PT. Djarum
  • Directing Customer at the mall
  • Handling Complains
  • Call Centre/hotline
  • Handling Member card/customer loyal
  • Daily and Monthly reports
Aug 2008 - Oct 2010

Customer Service

Mall of Indonesia PT. Agung Sedayu Group
  • Directing Customer at the mall
  • Handling Complains
  • Call Centre/hotline
  • Administration staff for 1 year
  • Daily and Monthly reports
Aug 2006 - Aug 2008

Sales Advisor

Home Cientro
  • Sales
  • Maintaining product stock
  • 3 months on job training as Leader for 6 sales person

Education

Education
2003 - 2006

Vocational Secondary School

Major in Secretary

Skills

Skills

Secretarial Service

Fluent English

Microsoft Office