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Work experience

Sep 2008May 2008

CSR/FLOOR SUPPORT

TeleTech Holdings

Customer Service, Accepting credit card and Electronic Check payments, update customer and business accounts, sales of products and services, troubleshooting electronic devices (phones, wireless modems, internet issues).

20032008

Dept Manager

Provided Customer Assistance, Stock, Unload Trucks, Inventory, Manage Department Crew, Ordering, Proficient with Telexon, Tekelogic (Gemini’s) and Computer Systems, Most business Software, Computerized Register, Lottery Machine, Western Union, Check Cashier, Taking Payments for Utilities, Cell phone sells and activation.

Education

Jan 1993Jun 1995

Associates

Electronic Service Institute

Objective

OBJECTIVE: To Secure a position within the field of Retail and Management with growth, advancement, and challenges.

Skills

Customer Assistance
I am excellent with Customers and balancing the Company/customer relationships.