TEXAS CHILDREN HOSPITAL
Houston, TX HUMAN RESOURCE PROFESSIONAL ® Managed and administered(over 400) company's Family and Medical Leave program. ® Managed vendor relationship by coordinating internal administration of Leave of Absence, Family Medical Leave, and Long Term Disability claims with vendor input. ® Coordinated and processed Long Term Disability claims and Workers' Compensations. ® Collaborated with Employee Relations, Employee Health, and Legal Departments regarding employment issues, action plans, and terminations. ® Participated in complex projects with the goal of streamlining leave processes utilizing PeopleSoft. ® Provided excellent customer service to employees and supervisors with claim and leave administration inquiries. ® Created internal training materials, communications and documents related to leave management and educated staff via this information as well as responded to all questions from employees and leaders. ® Report generation and analysis and claims processing for Leave Of Absence, Family Medical Leave, and Long Term Disability. Special Projects ® Led user Acceptance Testing in PeopleSoft for Family Medical Leave. ® Developed process manual for usage of vendor Family Medical Leave employee web portal.