Work History

Work History

Administrative Assistant

Third Company, LLC
Fresno, CA Administrative Assistant Route incoming telephone calls Type official correspondence Distribute mail and interoffice memoranda Responsible for administration and reconciliation of petty cash fund Helped implement new telephone system

Customer Service Representative

Second Corporation
Customer Service Representative Provide service to customers via telephone and email Respond to all inquiries within 24 hours Successfully reorganized call escalation protocol

Customer Service Manager

First Company
Inc., Los Angeles, CA Customer Service Manager Oversee Customer Service Department Supervise Customer Service Representatives Winner, First Company Excellence Award Second Corporation, San Diego, CA

Education

Education

B.A

State College

M.B.A

State University

Skills

Skills

LITERATURE

ADM

INTEROFFICE

Telephone