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Work experience

May 2007Present

Managing Member

Spilseth Enterprises LLC

  • Founder and Managing Member.
  • Wholesale food and beverage distribution and administrative consulting services.
Feb 2013Mar 2013

Administrative Specialist

UCLA Health System

  • Served as a support resourcefor Super Users and other UCLA Health System users during their system-wide EPIC launch.  
  • Created problem incident tickets and directed the issue to the appropriate application team for resolution.  
May 2011Jun 2011

EPIC Consultant

H/P Technologies Inc.
  • Provided end-user support for EPIC application at the University of Chicago Medical Center.
Jan 2006May 2007

Learning Consultant

Kaiser Permanente

  • Delivered EPIC classroom training to physicians, nurses and staff at Kaiser Permanente hospitals in the Southern California service area as part of the KP HealthConnect project. 
  • Served as a Training Specialist on inpatient hospital Deployment Teams.
  • Performed go-live support at six medical centers after their EPIC launch.
  • Investigated procedures and validated application workflows.
  • Specialized in Inpatient Orders, ASAP and Admission Discharge and Transfer (ADT) modules.
May 2005Dec 2005

Operations Analyst

Cargill Inc.
  • Confirmed the funds’ futures trading activity (CBOT, NYMEX).
  • Reviewed and executed wire transfers to prime brokers to cover margin requirements.
  • Reviewed money transfers for credit default swap and interest rate swap trades.
Jun 2000May 2005

Contact Center Trainer

AT&T Wireless
  • Trained new hires to deliver service to large enterprise wireless accounts.
  • Facilitated regular training sessions to introduce new offers and products to the representatives.
  • Worked as part of a national team of trainers in the National Business Services division.  
  • Helped with the training needs of three centers consisting of more than 150 representatives each.  
Apr 1999Jun 2000

Account Coordinator

AT&T Wireless
  • Call center based enterprise sales support.  
  • Assisted Account Executives by coordinating device fulfillment and account activation.  
Jun 1994Aug 1997

Camp Counselor

Hidden Pines Ranch


Jan 2001Dec 2004

Master of International Management

University of Saint Thomas

  • Master of International Management, Opus College of Business
  • INCAE, Alajuela, Costa Rica, Spring Semester, 2004
Sep 1994May 1998

Bachelor of Arts

Saint Olaf College

  • Bachelor of Arts - Physical Education, Sports Science
  • Two Varsity Soccer Letters, NCAA Division III