System Development, Administration, & Maintenance System Improvements Functional & Business Requirement Gathering User Training Testing Quality Assurance Customer Service
Creative, focused IT professional. Possess exceptional communication skills. Offer a progressive track record of success developing and administering systems critical to high operating efficiencies. Resourceful and inventive leader adept at building superior relationships with clients, implementing superior process and procedures, and troubleshooting and resolving issues quickly and efficiently. Able to consistently deliver projects on time and to high quality standards. Empathetic customer service provider and troubleshooter.
CORE TECHNICAL COMPETENCIES
Data & Systems Analysis Business Analysis Database Modeling Data Migration SQL Server 6.5/7/2000/2005
ASP/ASP.NET HTML/DHTML Crystal Reports Oracle Discoverer 9.0 Access 2/95/97/2000/XP/2003/2007 Windows 9x/NT/2000/XP/Vista