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60 wpm
Fluent in Spanish language: speaking, reading, and writing. 
    MS Office Suite e.g. Word, Excel, Access, Project 2000, Powerpoint, Outlook, Publisher, Vizio Adobe Suite e.g. Acrobat, Illustrator Google Apps Enterprise e.g. Google Mail, Calendar,  Google Analytics Online storage e.g. Google Sites, Central Desktop, Google Docs Mozilla Mail Management e.g. Thunderbird Customer Relation Management (CRM) e.g. Salesforce, Goldmine, ACT  Enterprise Resource Planning (ERP) eg. Netsuite, Navision, Jet Reports Payroll e.g. E-time/Kronos  


Work experience

Oct 1998Nov 2008

Sales Support

Support sales division initiatives by identifying new sales opportunities and coordination of sales activities by performing validation of leads and prospects, evaluation of client portfolios, performing product demonstrations, administration ofCRM & Accounting database, report generation, execution of sales transactions.In addition, I performed verification, compilation, preparation and maintenance of documents and contracts for review and approval of executives (e.g. RFP, RFI, proposals, quotes, contracts), and analytical reports.  Consistently incorporate sales rules designed by management, and report to superiors, e.g. pipeline, forecasts, productivity.  Act as liaison between IT, sales and clients.Foster mutual trust among clients and staff by providing information, service and solutions to technical or contractual issues in a timely manner, e.g. contract clarification, project timelines, A/R assistance, returns/repairs.Mentor and enforce sales representatives with company policies.Contributed to the migration of multiple business software applications, as such, I was required to train employees and key clients on use of tools.

Oct 1998Nov 2008

Executive Assistant

Supply administrative support to C-Level Executives and Vice Presidents while consistently maintaining a level of maturity and confidentiality throughout oral and written communications.Through use of strong PC skills, I administered scheduling, generate caller feedback, dictation, composition of written communications, organize personal and professional activities, and online research analysis of industry news.Required extreme organization and process oriented skills to keep personnel on-task. Act as liaison between multiple division executives and middle management.Maintain vendor relations for the purpose of negotiating & monitoring of invoices e.g. print house, travel, hotels, office supplies, freight carriers, office machines.Govern corporate expense reports.Manage the work of clerical assistant. Orchestrated all aspects of corporate exhibitions, from design to implementation.Designed and implemented a travel database and expense policy which is still in use today.  Organize corporate events ranging from small executive committee gatherings to large scale company events in surplus of 500 attendees.In charge of executing all marketing initiatives, e.g. print and electronic campaigns, Press Releases and product specifications.The latest campaign reached over 5,000 contacts within one business quarter.I also provided accurate analytical research to evaluate ROI based on media source, delivery and post-event campaigns.

Professional Training

  • June 2007Skill Path Seminars, Ft. Lauderdale, FL - Title: Adobe Illustrator – Basics
  • May 2006Skill Path Seminars, Tarrytown, NY – Business Writing for Professionals
  • June 2005Skill Path Seminars, Westchester, NY - Title: How to Excel as a First Time Manager
  • June 2004CALC/Canterbury, New York, NY – Microsoft Project 2000
  • June 1999ADP, Melville, NY - Title: E-Time Software Management for Payroll Administrators

  • August 1997CALC/Canterbury, New York, NY – Intermediate Microsoft Word 97

What I have accomplished

  • Launched and administered company's national service program; from concept to realization, gaining over $100K in its first year  
  • Designed travel database to capture air, lodging and transportation costs and personal preferences, saving comparison of over $30K per year
  • Managed implementation of T&E policy companywide
  • Coordinated all efforts in Marketing initiatives, e.g. tradeshows, print and electronic campaign, press releases, budgeting, special events
  • Administrated the implementation of $5M is IT solutions nationwide
  • Administrated & trained personnel and clients on key business tools, e.g. ERP, CRM, Online Mail Management, Time & Attendance


As an experienced Executive Assistant specializing in aiding executives to keep on task by providing ongoing support at any hour of the day; I prioritize, think ahead, organize, and develop into a sounding board. I'm personally inclined go above and beyond on a daily basis - no matter what is currently in play. 

I have been trained to work within a fast-paced environment, considered a well rounded professional who possess a high level of initiative, self-motivation, hold a high degree of multi-tasking, inquisitive, successfully interact with various levels of personnel, and rely on experience and judgment to plan and accomplish goals. 


Edward Patience

"Aside from Sharon’s proven abilities in organizing numerous task and activities, her skills with desktop productivity tools and her pleasant demeanor, I would like to highlight what I found to be her most significant skill…. courage."

"Sharon consistently provided what I needed, with dedication and verve that contributed to our success, and frankly a very positive work environment."

Herb Amster

"a well-respected contributor of ideas and suggestions which have aided both management and support staff in going forward to meet the challenges of retaining customers and cultivating our new clients.Sharon has demonstrated a strong capacity for time management and multi-tasking, enabling her to accomplish the many goals and objectives set forth in our strategic planning.

Sharon’s level-headed, knowledgeable, and fair appraisal of oft-times emotion-charged issues has earned her the respect and admiration of her peers, the professional staff, and the many administrators with whom she had direct contact."

Tom Stitt

“I developed a profound respect for Sharon's candor, depth of knowledge and dedication. Sharon was also willing to wear many hats in a resource constrained environment. I recommend Sharon to prospective employers as a hard-worker who asks the right questions and delivers on her commitments"