Sow Abdourahamane

Sow Abdourahamane

INFOGRAPHISTE - TECHNICIEN MULTIMEDIA                      

Résumé

Multimedia development, design, development of creative and versatile web applications, 3D design, video editing generic, representative of customer service, technical support ... the development of marketing products and services, graphic communication - DTP & web, interactive CD-ROM ...
Competent and qualified, with over 6 years experience in the development of telecommunications services, marketing strategic planning, IT service management, education and counseling.

Expériences professionnelles

Expériences professionnelles

Web & Graphic designer  and social media manager - Guinea Conakry 

jan. 2012 - déc. 2013
MTN Guinea

Employment, banner management update, billboard, poster, flyer, Web site creation Web Areeba Guinea
,pushing marketing ad , chat , post comment… on youtube , facebook, twitter,….)

Web designer - Guinea Conakry

oct. 2006 - nov. 2006
Mouna Technology

Training of two months, in part fulfillment of the website of Mouna Sotelgui, Graphic design

Technical and commercial assistant - Montreal Canada

jan. 2006 - août 2006
Allan J Gold 

Technical and commercial assistant

Consultant and Designer responsible networks

sept. 2005 - nov. 2005
ADT - Montreal 

Creation of websites and networks architecture design

Web Designer - Montreal 

fév. 2005 - juil. 2005
Communic Design 

Making websites (flash animation and design interatif cd-rom)

CALL CENTER REPRESENTATIVE / TECHNICAL SUPPORT NIGHT SHIFT

jan. 2004 - déc. 2004
TELEPERFORMANCE

- Educate and treat personalized customer requests.
- Provide a quality service for customer satisfaction to loyalty.
- Enable or disable options / services for the client over the phone.
- Enter the reason for appeal in the system.
- Wherever possible, resolve customer complaints and requests
- Forward unresolved complaints and requests to the entity concerned.
- Comply with established procedures.
- Maintain various documents made available to him.
- Identify and report major changes in order to make necessary decisions
- Detecting anomalies in procedures, accountable for compliance.
- Develop and retain customers by promoting cars products on the phone, via
https://www.visualcv.com/f7pr7qtk1rm

Formation

Formation

Blackberry Training (Manager)  – London

jan. 2014 - jan. 2014
RIM United Kingdom

Blackberry platform implementation training

Training Management  - Ivory coast ( Abidjan )

mai 2013 - juin 2013
Digital Afrique

Training Management Interface website

Time management - Guinea Conakry

fév. 2013 - fév. 2013
Alain Amghar

Project Management - Guinea Conakry

jan. 2013 - jan. 2013
Alain Amghar MTN GUINEA

Diploma of Analyst Programmer - Montreal Canada

jan. 2004 - nov. 2004
College D'informatique Marsan

Certificate of Excellence in computer - Montreal Canada

déc. 2003 - déc. 2003
College D'informatique Marsan

Certificate of Excellence in computer 

Diploma of Technical Development of Website and E-commerce - Montreal Canada

jan. 2003 - nov. 2003
College D'informatique Marsan

Diploma of Technical Development of Website and E-commerce

Technical Diploma in Computer Multimedia - Montreal Canada 

jan. 2001 - nov. 2001
College D'informatique Marsan

Technical Diploma in Computer Multimedia

Compétences

Compétences

CAPTIVATE

MICROSOFT OFFICE SUITE 2007 - 2010

MICROSOFT OFFICE SUITE 2003 

LECTORA INSPIRE

FOCUSKY AND FOCUSKY PRO

CYBERLINK POWER DIRECTOR 13

VECTOR MAGIC

SKETCHUP

KEYSHOT

SOTHINK SWF EASY

CSS + HTML 5

AUTOPLAY MEDIA SUDIO 

ARTICULATE STORYLINE 1 & 2

MySQL PHP

Cinema 4D

CrazyTalk Animator Pro

iClone 5

After Effect

QuarkXPress

DRUPAL

INDESIGN

FLASH

ILLUSTRATOR

PHOTOSHOP

INTEREST

Languages: English /French (perfectly billing )
Like reading, listening music,be creative, sports and passion for new information technologies, loves
challenges. Sky the limit.

PHONE :     +224 623 910 656          SKYPE:  guccidoura