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  • ITIL and SCRUM certified Project Manager with five years professional experience in enterprise software implementation, COTS, RFP, software development, enhancements, Project Management, Business Systems Analysis, Consulting, IT, Quality Assurance, Change Management and Engineering.
  • Master’s in Business Administration (MBA) with focus in Operations and Project Management. Undergraduate degree in Mechanical Engineering and Information Technology.
  • Certified Scrum Master and Product Owner, experienced with Agile and other iterative SDLC.
  • Extensive experience in working with multiple technical, functional staff, vendors and stakeholders to gather requirements, design solutions, optimize business processes, end to end implementation of software and technical solutions.
  • Excellent presentation skills along with written and verbal communication, punctual, self-motivated and organized in delivering high quality results.
  • Experience in Business Process Mapping, Process Re-engineering and Value Stream Mapping (VSM). Expert in analyzing process flows, eliminating waste, mapping business processes and diagramming.
  • Effective in leading and working as a team member with large and diversified groups.
  • Practical and academic knowledge of Six Sigma and Lean with understanding of SAP ERP.
  • Trilingual, willing to relocate with travels.


Dec 2015Present

ITIL ® Foundation Certificate in IT Service Management

AXELOS Global Best Practice
Mar 2014Present

Certified Scrum Master

International Scrum Institute

Agile Scrum Master Certification

Mar 2014Present

Certified Scrum Product Owner

International Scrum Institute

Agile Product Owner Certification

Work experience


Project Manager

Portland Public Schools
  • Promoted to project manager role to plan, schedule and execute all stages of enterprise software, hardware and system implementations. Assessed business implications for each project phase and monitored progress to meet deadlines, standards and cost targets.
  • Excelled in guiding the work of technical teams. Articulated project goals and scope, translated business needs into technical terms, prepared detailed work breakdown structures (WBS) and instilled shared accountability for achieving project milestones.
  • Created cost-benefit analyses and ROI assessments that were used as the basis for decision-making on proposed IT implementation projects.
  • Resolved numerous project issues including staffing shortages, tactical matters, scope creep and divergent business and user needs.

Accomplishments/ Projects

  • TylerTech Versatrans Trip Tracker: Server, work stations and licensed software update to facilitate use of field trip system including data migration.
  • System Center Service Manager and Cireson: Implement SCSM console and web for the Service Desk along with end user portal, Knowledge Base, Incident, Change and Service Module for multiple business units.
  • Peachjar: Implement district wide e-flyer distribution reducing print paper and increasing efficiency in dealing with external organizations. 
  • Clever: Implement Single Sign On (SSO) solution between different purchased application for Portland Public School District.
  • School Messenger: Implement district wide auto dialer replacement including first time launch of short message texting and automated e-flyer notification system.
  • Blackboard SchoolWires: Utilize SchoolWires Content Management System to revamp the District's public facing, staff facing and school facing websites.
  • ParentLink: Apple iOS and Google Play App launched for the district as a part of the multi year mobile initiative. 
  • PeopleSoft Financial 9.2 Asset Management: Implement PeopleSoft Financial 9.2 Asset Management Module for tracking, recording and auditing IT owned and maintained Assets throughout district. Assets include purchase, donations from various vendors and module will also track depreciation of assets.

Business Systems Analyst & Quality Assurance Engineer

Portland Public Schools
  • Developing business cases, writing technical specifications and documenting issues to solve business problems including enhanced business processes and recommended technologies ensuring a great end user experience.
  • Acting as a liaison between the business and IT department; distinguishing requests from needs and driving the proposed project plan to ensure the solution meets the business success criteria creating business processes and test scenarios.
  • Performing business requirement gathering from different stakeholders to create process layouts, flowcharts, deploying automated and manual test plans and user stories for IT developers.
  • Responsible for functional testing, drafting, executing test plans and User Acceptance Testing (UAT) of software applications on test and stage releases. Coordinate software application demos and presentations off site and perform break fix and issue follow ups.
  • Cross functional team skills with App Dev, User Experience, Sys Admins, Network and Service Desk.
  • Responsible for Release Management of COTS, new and updates to softwares with Change Control.

Accomplishments/ Projects

  • Learning Management System (LMS) Canvas: Perform RFP, analysis, review and implement a new LMS for Virtual Scholars and K - 12 Curriculum.
  • Microsoft Team Foundation Server (TFS) 2013: Upgrade current TFS 2012 to TFS 2013 in a new server and migrate Work Items, Source Codes, Test Plans. Deprecate and archive old server.
  • Google Apps for Education (GAFE), Hapara and Chromebooks: Implement Google Apps for Education throughout the largest educational district of the State of Oregon and 19th in United States combining 55,000 students and 12,000 staff and administrators.
  • Agile SCRUM Software Development, SDLC: Perform requirement gathering, write user stories, technical specifications from stakeholders in an agile environment following with quality testing and continuous deployment. Lead Team Foundation Server based agile scrum planning meetings.
  • SharePoint 2010 : Implement SharePoint 2010 while archiving Legacy systems. Assist in Change Management and new technology adoption. 

Graduate Assistant and Rapid Prototype Lab Manager

Willamette University
  • Developed an app for both iOS and Android users. Started and grew social networking fan base by 110%. Used Google analytics to tag different campaigns.
  • Utilization and implementation of available web analytics to measure filtered, organic and paid traffic.
  • Designed marketing tools for branding and increasing target market outreach for career events to increase student engagement.
  • Designed and modified 3D models and sculptures using software, printed and scanned them with sophisticated 3D printer.

Business Consultant

Providence Health and Services
  • Researched the competitive landscape in long term health care to provide recommendations and programs involving $2.4 million.
  • Analyzed data to develop and implement a Dementia training program approved by the Oregon State Board of Nursing.
  • Recommended proper documentation practices and scholarship application procedures for a nationally accredited Child Care.
  • Research on HIPAA, Medicaid, Medicare, HHS Security and Long Term Care in United States.

Technical and Core Skills

Project Lifecycle Management
Team Leadership

Team leading, guidance, coaching intern and junior mentor-ship and training. 

Microsoft Office Suite 

O365, Word, Excel, Powerpoint, Project, Visio, Access, Sharepoint, Infopath

Google Suite

Google Apps for Education, Analytics, Chrome OS, CSE, Chromebooks

Application Lifecycle Management
Coding and Database

Visual Studio ALM, SQL Server, mySQL, Database, 

C, C++, C# Sharp, dot NET, MVC, Java, Javascript, CSS, xHTML, HTML, XML, Entity Framework

Business Analysis and Design
BA and QA Tools

UML and SysML, Selenium, MS Test Manager

JIRA, Bugzilla, Coded UI

Quality Assurance

Test Plans, Test Suites, Testing (Automated and Manual)

Scrum and Agile

Team Foundation Server, Agile and Waterfall SDLC

Workflow and Process Development

Business Process Charts, Mapping , Flowcharts

Reporting and Data Analysis


Minitab, Vensim

Qualtrics, Survey Monkey

Apple Suite

MacOS,  iWork (Keynote, Pages, and Numbers), Aperture


Content Management System, Canvas, Blackboard, Edgenuity, 

Adobe Suite

Final Cut, Illustrator, Photoshop, Soundbooth

Enterprise Software Implementation
System Migration

MS Dynamics, SAP, PeopleSoft, Peoplebooks

Strategic Planning and Decisions
Organization Planning
Requests for Proposals and Contracts
Client and Vendor Relations
Mechanical Engineering

AutoCAD, Inventor, Rhino, Ansys, Catia, SolidWorks


iOS, Android, Microsoft Mobile



MS Azure, VMware, Virtual Machines


API, SDK, Web Services
Active Director

Application and Print Servers


BOYDS COFFEE COMPANY, Integrated Business Planning Consultant, Portland, OR, 2013

  • Completed assessment of current company supply and demand integration compared to the Oliver Wight Checklist. Attended Management Business Reviews and formulated recommendations based on company's self-assessment.

HAPPY CAMPERS GLUTEN FREE, Supply Chain Analyst, Tigard, OR, 2012

  • Responsible for forecasting sales, optimizing production and developing inventory management system.

AVANADE, Enterprise Architecture Management, Seattle, WA , 2012

  • Understanding of Microsoft Dynamics Mid-Market and medium sized business implementation along with working on real time issues faced by various domestic and international clients.

NURSE PRACTITIONERS OF OREGON, Marketing Analyst, Tualatin, OR,  2012

  • Created a marketing campaign involving redesigning of web sites based on information generated via web analytic. Marketing plan included usage of social media tools and physical advertisements in Oregon.

WILLAMETTE ACADEMY, MBA Consultant, Salem, OR, 2011 – 12

  • Responsible for leading a diverse team of eight to create a sustainable financial and marketing plan.

STEEL AUTHORITY OF INDIA LIMITED, Summer Engineering Intern, Durgapur, India, 2010

  • Examined production departments of a 2.8 MTPA steel plant including time sensitivity study of production processes. Presented recommendations gleaned from the study in front of the executive board.
  • Responsible for studying and creating a detailed report on the process layout of an integrated steel plant including the supply chain and the distribution channels.

SOCIETY OF AUTOMOBILE ENGINEERS, Automobile Engineer & Driver, Kolkata, India, 2010-11

  • Designed a vehicle according to BAJA – SAE guidelines in 3D software, fabricated a steel cage design for final production of the race car and participating in a national event.




Willamette University - Atkinson Graduate School of Management

- Recipient of Atkinson Merit based Scholarship,
- Recipient of additional scholarship for involvement with student organization and participation
- Secretary of Atkinson Student Association,
- Treasurer of International Graduate Student Association
- Treasurer of Atkinson Outdoor Association,


Mechanical Engineering

Future Institute of Engineering and Management

• President of the Mechanical Batch (2011 Batch)
• Society of Mechanical Engineering, President
- Initiative a departmental magazine and activity group with the help of the Head of the Department
- Leading team towards creative magazine publication and workshop management.
• Flamz 2007, 2008, Committee Member
- Event planning for consecutive years of institutions cultural festival.
- Roped in sponsors worth USD 20,000 from various business sectors.
- Signed deals with film, television and music stars to perform and made technical arrangements for them.


Certificate Course in Digital Photography

National Academy of Photography

Completed a Professional photography course (a hobby which I always carry on during my free time)

Organized 3 international exhibitions. Participated in 6 exhibitions with photographs accepted worldwide. Also member of affiliated club Persona International