Sophie Mc Govern

Sophie Mc Govern

Summary

A people and results driven professional with more than 7 years of executive and hands-on experience in the Canadian retail industry. Successful in building, training and leading highly motivated teams to maximize sales in all situations as well as support and grow new and existing clients. An enthusiastic and trusted team player with a track record in inspiring and enabling colleagues to overachieve. A dedicated and passionate employee with a high degree of creativity, customer focus, and passion who is renowned for bringing innovative solutions to the workplace. 

Work History

Work History

Store Manager 

Aritzia
May 2014 - Sep 2014

Managed a staff of over 30 individuals to insure their personal and team objectives were completed and exceeded daily. 

Increase store sales by an average of 9% a week in comparison to last years sales. 

Streamlined costs by cross training staff in all areas of retail and then scheduling them based on their ability to maximize sales versus their suggested “skill set”

Insured the store was creatively and mechanically merchandised in a way that maximized sales and propelled the brand. 

Prepared and completed nightly recaps on sales, staff, customers, merchandise and operations that were sent throughout the company at a regional level to insure our remote market was fully understood and adequately supported by regional partners.

Associate Manager 

Aritzia 
May 2013 - May 2014

Managed the store and staff on days in which sales exceeded $150, 000  

Responsible primarily for ‘staff’ and so worked daily to insure all employees were motivated, productive, team orientated and happy. 

Focused on building infrastructure within our store and company. In my time as ‘AM’ I was a key player in the recognition and promotion of seven staff to key leadership positions.  

Aided in the retention of key players who sought to leave the company to pursue external interests. 

Ensured all staff generated high sales per hour productivity 

Education

Education

Bachelor of Arts

University of Victoria
Sep 2010 - Apr 2015

Completed a Major Degree in the Political Science Program

 

Portfolio

Certifications

Certifications

Learning Leader 

Aritzia 
Mar 2014 - May 2014
An extensive training certification that enables chosen applicants to train new and senior employees on all aspects of the business. (scheduling/ hiring / sales/ cash desk procedures/ customer service fundamentals/ sales management/ floor management)

References

References

Sarah Staples, Creative head. 

Sarah was the Merchandise manager that taught me all i know about merchandising and creative advertising. She remains a huge influence in my life today after working together at Aritzia for close to three years. 447463938103

Robyn Anderson, Sales Manager. 

Senior sales manager with over 10 years experience with Aritzia. Robyn was my senior manager until i was promoted to her superior. We worked very closely together for the seven years i spent with Aritzia.  randerson@aritzia.com / 0016043467719