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Summary

Accomplished Senior Legal Secretary recognized for making significant contributions to the coordination and organization of office operations, cutting office supply costs, and generating legal documents in a timely matter.  Skilled in multi-tasking while meeting multiple competing deadlines and keeping an eye on details.  Highly motivated and resourceful assistant with proficiency in both oral and written communications. Expert at scheduling and managing several calendars on daily basis.  Recruited to help streamline and eliminate national workflow processes.  In-depth understanding of diverse client needs, including claims customers. Established record in effective organization and coordination of projects, special events, meetings and conferences.

Computer Software and Technology

  • Microsoft Office: Word, Excel, PowerPoint, Publisher, Outlook and Access
  • Experienced in office equipment and administrative operations
  • TeamConnect
  • Lotus Notes
  • LeX
  • KwikTag
  • Business Objects

Education

  • Received 36 credits towards a Paralegal Studies Associate’s
    • West Virginia State University 
  • Received 30 credits towards Business Administration Associate’s
    • South University

Skills

  • Diverse legal and insurance knowledge
  • Data entry / 70 WPM
  • Prepare and format legal documents
  • Proofreading
  • Multi-tasking in fast paced environment
  • Calendaring / Scheduling
  • Manage administrative tasks and duties
  • Records Management
  • Event Planning and Customer Service

Skills

  • Diverse legal and insurance knowledge
  • Data entry / 70 WPM
  • Prepare and format legal documents
  • Proofreading
  • Multi-tasking in fast paced environment
  • Calendaring / Scheduling
  • Manage administrative tasks and duties
  • Records Management
  • Event Planning and Customer Service

Work experience

Nationwide Trial Division

20152016

Senior Legal Secretary 

Maintained all previous duties as a legal secretary and legal office secretary.  Provided support to maintain calendar and assignments to remote administrative secretaries.  Filled-in for direct supervisor and regional director of legal administrative support.

  • Joined corporate national Legal Secretary group to initiate common protocols and workflow processes.
  • Provided assistance with on-boarding associates
  • Assisted in audit file reviews
  • Helped to manage workflow for several offices
  • Provided testing assistance with technology upgrades

Nationwide Trial Division

20122015

Legal Secretary

Supported civil litigation attorneys for insurance suits.  Drafted legal documents, maintained several calendars for a large scale caseload, scheduled mediations, depositions, and court hearings and trials.  Contacted clients and claims adjusters for status and scheduling of cases.

  • Facilitated the main office transfer with the less paper initiative
  • Assisted supervisor with training new associates in office protocols
  • Supported attorneys in proofreading legal documents comprised of summonses, answers, discovery, motions, notices, and correspondence

Nationwide Trial Division

20052012

Legal Administrative Secretary

Supported legal office by maintaining files, processing incoming and outgoing suits, maintain an organized office, prioritized incoming visitors, telephone calls, and mail, processed invoices, and drafted legal cover letters.

  • Eliminated backlog and maintained physical and paperless files
  • Maintained and ordered office supplies
  • Scanned and distributed incoming mail
  • Processed and prepared new suits
  • Maintained and updated procedural forms
  • Data entry
  • Processed and shipped closing files