Records Management (LiveLink), Business Continuity Management, Corporate Security, Premises and Logistics, IT Security
Sonia Del Papa
AVP - IT Business Relationship (BA - PM)
- Repentigny, Quebec
9.5 years experience as a technical and functional analyst in banking industry
Implemented solutions to the existing IT architecture by increasing efficiency
Strong coordination, project management and problem solving skills with great attention to detail
Able to prioritize tasks and support other divisions
Able to work under pressure
Act as a liaison between corporate services and the business while analyzing and understanding the business needs. Key player in assisting in the prioritization of projects, ensuring that projects align with the technology that best provides maximum return on investment and direct overall business strategy
Analysis gathering of requirements from business sponsors through hosting monthly meetings.
Assign and monitor project tasks, coordinating efforts of multiple teams, functional and technical.
Prepare project documentation in accordance with defined standard project methodology.
Review test strategies ensuring that business requirements are fully covered and complete.
Provide first line support through training, research and responding to general inquiries.
Liaise with counterparts in business groups including Governance unit, Compliance, Legal, Global Records Management and Program Management office organizations.
Oversee third party vendors providing Records and Information Management, Archiving and e-discovery solutions.
Manage regional electronic records and ensure records schedule integrity. Responsible of e-Discovery and processes, retention schedules, taxonomies, work flow and document management.
Responsible for planning the process of integrating applications that are important to business operations and employee productivity.
Lead a team based in Brazil, supporting a general ledger software for the North American Region.
Coordinate and validate the production maintenance and support the applications evolution.
Improve and automate procedures to reduce manual operational risk.
Responsible to analyze and design information systems. Key player in writing application programs based on business demand.
Responsible for developing and maintaining pension department reporting and toolset software.
Collect and analyze client data in order to perform appropriate calculation based on defined contribution plans and emit client event statements.
Intensive courses relating to computer programming