Quality Systems Manager
Eczacibasi Bilisim A.S.
Main activities and responsibilities
- Designed and implemented ISO 9001 principles and standards into each division customer management program, developed goals and metrics with management and trained personnel in process development, document control and management, and audit procedures.
- Handled customer complaints and monitored their improvement.
- Designing and implementing ISO 27001 information security management system policies, controls and processes. Providing information security awareness, training and educational activities.
- Initiate, develop and maintain information security policies and procedures and to ensure that the security strategies are being followed, so as to meet the organizational security goals and standards.
- Managing information security risk assessments and controls selection activities.
- Management of ITIL and COBIT processes.