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Work experience

Jan 2012Apr 2015

EMR Specialist and Billing Executive

APS NY

My role involves

  • attending the calls of patients and satisfying them also giving appointments.
  • Checking faxes on daily bases and assigning them to relevant department.
  • Receiving emails from different facilities related to patients scheduling and their current condition, managing them into patient chart notes.
  • Dealing with insurances for denials and other processes related to patient issue.
Mar 2009Aug 2011

Sales and Customer Support

MRN(PVT) Ltd

I worked as TCSR for inbound project. The company was Canadian based. My job was primarily customer-focused.

 Responsibilities:

  •  Customer service and sales
  • Answering customer’s calls for VPBX, TOLL FREE services and answering them by emails on daily basis.
  • Chat handling of customers from all over the world
  • Project managing
  • Organizing and overseeing weekly team meetings
Jun 2008Feb 2009

Sales and Customer Support

Salaar Technologies

I worked as TCSR for inbound project. The company was Canadian based. My job was primarily customer-focused.

 Responsibilities:

  •  Customer service and sales
  • Answering customer’s calls for VPBX, TOLL FREE services and answering them by emails on daily basis.
  • Chat handling of customers from all over the world
  • Project managing
  • Organizing and overseeing weekly team meetings
Apr 2008Jun 2008

Sales and Customer Support

Startech Communication

My role was to calls to customers in different stats of Canada and book an appointment for duct cleaning of their homes.

Jun 2006Dec 2007

Fiber Lynx

Sales and Customers Support

I worked as sales representative. The project was Canadian based. My role of job was to calling to customers and marketing for long distance services, and also handling complaints from the customers after getting our services.

Jan 2005Dec 2005

Computer Assistant

Lance International

I worked as computer assistant with this company.

Education

Aug 20092015

ACCA

SKANS (School of Accountancy)
Aug 2001Jul 2003

DBA

The National College of Computer Sciences

Skills

denial
patient
Patients
PROJECT MANAGING
Organizing

Portfolio