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Solomon Dean

A multi-skilled, multi-lingual CPA student. With over four years of professional experience in retail, sales, hospitality, mystery-shopping and volunteering. I am a confident communicator, yet also a quiet achiever.

Skills

Cash handling

Developed over time at the point of sale.

Accuracy and attention to detail

Developed over time spent as an accounting student and cash handling.

XERO and MYOB

Working knowledge of XERO and MYOB through school assignments on both softwares.

Teamwork skills

Working and volunteering in different teams from retail, sales, hospitality, office, carpark and security.

Leadership skills and ability to take the initiative

Developed as a course representative in college, as a class leader and sports captain in high school.

Microsoft Office 

Microsoft Word and Powerpoint only. Typing speed of 55 words per minute and 12,750 keystrokes per minute.

Languages 

British English,

Kuwaiti Arabic,

French,

Spanish (learning),

Maori (learning).

Hobbies

Sudoku, geography, cycling, kayaking and volunteering.

Work History

April 2018Present

Sales Advisor

Aer Rianta International 
  • Greet and welcome passengers of multiple flights, provide exceptional customer experience.
  • Aid smooth operation of the store.
  • Daily stock-up and top-up where necessary.
  • Operate the till at the point of sale.
  • Manage customer inquiries and promote relevant products, cross-selling when necessary.
  • Organising the shop and collect till.
  • Cash handling.
  • Advise transiting passengers on customs regulations and aviation security requirements.
  • Possessing an airside security clearance and restricting unauthorised access.
  • Provide feedback to the manager and reporting on any hinderances.
October 2016April 2018

Waiter and Kitchen hand

Ela Cuisine, Elliot Stables, Auckland, New Zealand
  • Waiting tables, serving an average of 500 customers a shift.
  • Greet and welcome customers.
  • Wash dishes and assist the chef and manager for smooth flow of orders.
  • Daily stock-up and top-up where necessary.
  • Operate the till at the point of sale.
  • Manage bookings over the phone.
  • Cash handling.
Jan 2015Oct 2015

Professional Mystery Shopper

IPSOS, AL Ara, AlShaya International, State of Kuwait.
  • Frequent visits including surveying globally renowned brands to different International franchises. Duties including,
  • Observe and report customer service and general store cleanliness to determine if company standards were met or exceeded. 
  • Daily reports were made of the same and sent to relevant managers.
  • Surveyed banks, retail divisions, customer care outlets, call centers, roasters, coffee shops, pharmacies and other fast food outlets.
  • Moreover, I had an 85% rating in mystery shopper survey.
20102016

Volunteering (Unpaid work)

Life church , Auckland, New Zealand
  • Accounts assistant  (June 2018 - Present) - Assisting with counting sundries and assisting with creditors, including filing records of creditors, 
  • Car park attendant, LIFE church (2016-ongoing) Setting up traffic cones, managing traffic and foot traffic flow, greeting and welcoming guests up-to a 1000 regular members.

Education

April 2017April 2017

Day to Day processes with Account Right NZ,

MYOB Auckland Training Centre, Mt. Eden, New Zealand

Completed a 1 day course on day-to-day accounting processes.

May 2016ongoing

Bachelor of Business

Auckland Institute of Studies, Auckland, New Zealand

Accounting major expected year of graduation, 2019  (CPA Australia)

Apr 2010Mar 2015

High School graduate

A Don Bosco institution, State of Kuwait