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Summary

Responsible for working with in house and external vendors in a fast moving environment to deliver projects on time.A competent and experienced consultant with expertise  in  strategic business planning,Card payments system,ATM management,Core Banking integration,Fraud system,Remittance, Quality assurance (QA) testing,Reconciliation,certification testing, regression testing and managing  vendor

Saudi Investment Bank Projects (December 2012 - Till present)

Travel Card

Saudi Investment Bank multicurrency travel card is a prepaid foreign currencies card, which allows the card holder to pay for goods and services and ATM withdrawals in multiple foreign currencies without the need to go through any exchange currency conversion process during the online transaction processing for the transaction currencies held on the cards

  • Involved in  Analysis,Design, Development and implementation of the system
  • Responsible for gathering the business user requirement (BUR) and setting up the meetings with the business, QA and the vendor .
  • Development of the ATM download flow for travel card in Postilion (EFT)
  • Responsible to setup the complete new issuer for travel card in Postcard (Card management system)
  • Involved in setting up the transaction routing and integration with Visa
  • Managed the development of the ATM screens from the vendor NCR
  • Involved in managing the accounting and settlement in the Postilion (EFT) for travel card, merchants and visa settlement
  • Perform all the test scenarios from Visa Simulator (For Visa routing) and Asterix (For Span routing)
  • Involved in end to end implementation in the production environment validating the implemented modules. 
  • Create and facilitate training for team members to manage the complete ATM deployment, UAT and production server installation
  • Responsible for providing the proper documentation to Computer operations team for daily exchange of files between Visa and SAIB (Saudi Investment Bank)

Aptra Concept ( Instant Issuance Card)

Allow SAIB customers to replace and renew their Debit , Travel and Shopping card 24/7 using an unattended device safely and securely

  • Involved in  Analysis,Design, Development and implementation of the system
  • Closely worked with Stanchion Payments(vendor) in creating interface in Postilion(EFT switch) to integrate with Core Banking using MQ, which helps in creating the card in Postcard Card Management System
  • Closely worked with NCR to integrate with Core Banking using MQ, which takes the request from terminal (ATM ) and send it to Core banking
  • Worked closely with QA to create and execute user testing on Card Issuance
  • Development of the ATM download
  • Managed the development of the ATM screens from the vendor NCR
  • Provided complete documentation for system implementation in production
  • Provided complete training on the system to all the branch people
  • Technologies : C#,Silverlight,Html,SQL,MQ

Proactive Risk management

Bank Fraud Monitoring System

  • Requirement analysis from the Fraud team and Bank operations management
  • Closely worked with ACI in integration with Postilion (EFT) to get real time data for each transaction
  • Successfully integrated with Core Banking in order to get the required data from each channel
  • Wrote SQl queries, stored procedures and jobs to get the demographic data from postilion and Core banking once a day
  • Writing the rules in the PRM system required by fraud management team in sql
  • Documentation,technical support(production support,go live), bug fixing and testing
  • Provided complete training to the required team members

Remittance

Allow SAIB customers to perform remittance transactions

  • Responsible in gathering the initial requirements from the business and presenting those solutions in written documents
  • Involved in  Analysis,Design, Development and implementation of the system
  • Closely worked with NCR to integrate with TR (Remittance system)using web services
  • Single point of contact for  integration with Core Banking and Target Remit (Remittance) 
  • Development of ATM download flow
  • Managed the development of the ATM screens from the vendor NCR
  • Responsible to integrate the TR (Remittance) request with PPS (Prepaid EFT switch) for prepaid customers
  • Responsible to integrate the TR (Remittance) request with Core Banking for SAIB (Saudi Investment Bank)customers
  • Create and facilitate training for team members to manage the complete ATM deployment, UAT and production server installation
  • Technologies : C#,Silverlight,SQL,MQ,

Aptra Connect

Allow SAIB customers to perform all SADAD,Transfers, Mobile update,IPO ,Beneficiary management transactions from ATM

  • Involved in  Analysis,Design, Development and implementation of the system
  • Closely worked with NCR in integration with Core Banking System using MQ
  • Development of the ATM download Flow in Postilion (EFT)
  • Done all the configurations on ATM required for the web exit transactions i.e to initiate the transaction request to the Aptra server 
  • Designed and developed the ATM flow for Aptra Connect i.e Sadad,MOI,IPO,Transfers,Accounts, etc.
  • Depending on the message type developed all the request and response
  • Developed Back office which is required for Aptra Live monitoring system used by ATM help-desk
  • Involved in end to end implementation in the production environment validating the implemented modules. 
  • Create and facilitate training for team members to manage the complete ATM deployment, UAT and production server installation
  • Technologies : C#,ASP.NETSilverlight,SQL,MQ

Aptra Vision

ATM hardware and software management tool

  • Technically lead the project from start to end
  • Implemented the Unified   and SNMP agent on ATM which communicates with the Vision server to provide the hardware and application traps
  • Worked Closely with NCR to provide the required traps to be seen in the dashboard for live monitoring of the ATM's
  • Create and facilitate training for team members to manage the complete ATM deployment, UAT and production server installation
  • Provided complete training to the required team members
  • Worked as primary point of contact for all the monitoring people on any issue related to ITM

ITM

Interactive Teller Machine is similar to ATM machine which includes cash withdrawal, Deposit,Cheq and Mini Statementmodule. In short same like branch. SAIB was the first to implement in the Saudi Arabia

  • Technically lead the project from start to end
  • SIT, UAT and Post live support
  • Generate daily transaction reports required by business team
  • Provide complete training to the required team members
  • Worked as primary point of contact for all the branch tellers, branch operations on any issue related to ITM

Shopping card

Saudi Investment Bank Shopping Card is a low limit prepaid card, which allows the card holder to transact online to pay for goods and services from ecommerce merchant. The card will be a Visa credit card prepaid product only. The card will be issued in SAR currency ONLY.

  • Involved in  Analysis,Design, Development and implementation of the system
  • Involved in developing the complete EFT requirements such as routing, card creation, accounting, settlement and ATM download flow
  • Preparation of test result document
  • Preparation of implementation document
  • Responsible for creating the new screens for ATM and worked as a primary point of contact for ATM download and screens deployment
  • Packing and releasing of components to production team

NCR (February 2011-December 2012

NCR Saudi Arabia

Nov 2011Dec 2012

Responsibilities

  • Involved in development of Aptra Connect in Saudi Hollandi Bank, Bank al Bilad and Alinma Bank
  • Responsible for setting up web exits in Advance NDC
  • Involved in gathering the middleware data and designing the interface, writing the Interface Requirement document (IRD), Interface Design Document (IDD) and Technical Specification.
  • Developed the complete web application for Aptra Connect in ASP.Net which is responsible for managing the web-exit transactions from ATM.It provides details of every request and response of middleware
  • Involved in the environment management like installation of the application ,provide training to the bank people and proper support
  • Responsible in providing complete implementation of Aptra Distribute 
  • Provide complete training and support of Aptra Distribute 

NCR India

Jan 2011Oct 2011

Responsibilities

  • Installation of ATM software
  • Configured AANDC (ATM software) as per the bank requirement
  • Offshore technical support and bug fixing for AANDC, EJ (Electronic Journal) issues
  • Tracking the issue, Documentation of Issue Analysis,fixing the issue, Preparation of solution document, Preparation of test result document and Pack delivery
  • Technically supported hardware engineer

Skills

Languages

C#,XAML,HTML,Java Script,PL/SQl,CSS,ASP.NET,Jquery

Operating System

Microsoft SQL Server 2008 & 2012, Microsoft XP,7,8 and 10

Prodcuts

Aptra Vision, Aptra Distribute, Aptra Connect, ATM's, Postilion,Advance NDC,PRM,Reconciliation,Gasper,Proview, ITM,Activat

Education

Bachelors in Engineering (Osmania University)

Engineering

Awards

  • Thank You Award : Awarded as the best outstanding performer form IT in the year 2015
  • VISA Certification : Awarded from VISA on completing certicification of multi currency transactions