Executive, Manpower Development
National Parks Board
☛ Carefully regulated applicant screening measures ensuring the recruitment of high calibre individuals, growth in human capital innovation, as well as dramatically strengthening CUGE’s image.
☛ Conducted specialised training needed assessments for clients and assisted them in mapping routes to professional certifications and advancement, leading to high commendation and referral rates.
☛ Developed and implemented innovative Modified CRM & ATS databases for programme management, resulting in a significant increase in administrative efficiency, time-savings, and data accuracy.
☛ Deftly administered Level 3 and 4 Outcome Evaluations for candidates referred by CUGE that analyses the impact of training on businesses; leading to the comprehensive identification of possible skill gaps for development.
☛ Developed a strategic leadership development plan to transition a site leadership team that was excessively reactive and tasks are driven to a balanced team which can better manage the current and future challenges of the organisation.
☛ Produced other internal incentives including recognition programmes, initiatives, events and activities to enforce our strategic vision and increase retention.
☛ Analysed processes to determine areas for improvement in the WSQ programmes offered by CUGE, significantly boosting efficiency and cost reduction.
☛ Optimised administrative programme management procedures through automation which succoured for the 500% growth in courses conducted between FY15/16 and FY16/17.