Sofia Bartolucci

  • London UK

Waitress

Summary

A polite, well spoken and hard working waitress with experience of working in a busy restaurant environment looking after the needs of patrons. Attentively at all times with a willing and helpful manner that  Always approachable, cheerful and possessing good observation skills as well as the ability to work alone or as part of a team.

Keen to find a challenging position within an exciting employer where I will be able to continue to increase my work experience & develop my abilities.

Work History

Work History
Oct 2015 - Nov 2015

Waitress

"La Baita" in Faenza, Ravenna.

My duties involve customer service, assisting in the kitchen area, attending to customer enquiries and ensuring they receive excellent customer service.  I take pride in my work and this job has proved I can multi-task from working in the kitchen and dining area.

Jul 2015 - Sep 2015

Head Waitress

Hotel Blues*** Cervia, Ravenna.

Season summer working at Hotel Blues . Cervia seafront

My position as the Head Waitress in Burrows Hotel was very rewarding. My duties were to serve the breakfast and evening lunch for the guests that were staying in the hotel. I would have to take the orders from the guests as they arrived in the dining room after being seated by the porter. I would then relay the order to the kitchen, and bring the prepared meals to the guests, ensuring that they were satisfied with their meals and had the required condiments

Jun 2014 - Sep 2014

Waitress

Hotel Blues*** Cervia, Ravenna.

Season summer working at Hotel Blues . Cervia seafront

I was responsible for welcoming customers and residents into the restaurant, taking orders for food and drink.  I worked well with other members of staff, listened to instructions and was taught how to lay tables correctly, silver service and preparing/decorating rooms for different functions.  I had to work extra and unsociable hours when required and sometimes at very short notice.


Feb 2014 - Mar 2014

Commis Waitress

Cinque Cucchiai. VIlla abbondanza Hotel****s. SPA. Golf club. Faenza, Ravenna.

Intern waitress in Hotel****s Restaurant with High Quality Standards.

Working with all members of staff, helping out in simple duties such as clean the glasses . Serve water and bread,  ensuring the restaurant ran smoothly. I remained calm at all times, even under extreme pressure in the kitchen area, helping the chef prepare starters and waiting on tables which I really enjoyed



Education

Education

Skills

Skills

Personal Skills

Team player. Guest focused. High standard of personal hygiene.

Areas of expertise

Hospitality. Waiting on tables. Customer Service. 

Preparing coffee and capuchin

Professional

Italian Speaker


Certifications

Certifications
Sep 2013 - Sep 2017

H.A.C.C.P Certificate

Company local health unit of Ravenna. Department of Public Health

Hazard analysis and critical control points.

Is a systematic preventive approach to food safety from biological, chemical, and physical hazards in production processes that can cause the finished product to be unsafe, and designs measurements to reduce these risks to a safe level.

Personal Details

Driving License

Mail: soft_96@live.it

DOB 1996/07/09

Telephone: