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Volunteer

  • Cardiac Diagnostic Services Department. Trillium Health Centre, Mississauga, Ontario.
  • St. Mathew's Mar Thoma Church, Sunday School Teacher.

Summary

  • Meet and assist with newcomers to the country and refer them to appropriate se. 
  • Assistant More than five years doing transcriptions in an insurance setting and excellent knowledge of insurance terms.
  • Able to type 80 words per minute or more.
  • Able to communicate technical details verbally and in writing and excellent listening skills.Strong analytical and problem solving skills.
  • Possess strong workflow and leadership skills as demonstrated by working in both team environments and in the role of trainer and supervisor. 
  • Ability to work well under pressure to meet deadlines and interact amicably with co-workers and clients.
  • Excellent computer skills.
  • Fluency in English, Malayalam, Tamil, Indonesian and Malay languages.

References

Pooja Chaudhary

Dirk McLean

Margaret Barthowski

Work experience

2003Present

Secretary/Transcriptionist

Crawford & Company (Canada) Inc.
  • Professional typing of claims reports, claimant's statements and correspondence for adjusters and managers.
  • Responding to claimants enquiries regarding status of their claim.
  • Proficient with the Claims Management System (CMS)
  • Excellent experience with Aviva System and General Insurance softwares.
Jan 2009Present

Intake & Orientation Assistant

Toronto District School Board (Newcomer Services for Adults, Morningside)
  • Meet with newcomers.
  • Provide information to help them settle with jobs, housing, transportation and more.
20022002

Medical Secretary

Family Physician's Office
  • Assisted the physician with
20012001

Administrative Assistant

Hospice of Peel
19952000

Executive Assistant

Canadian Uniform Limited
19901995

Clerical Assistant

Education

2001Present

Volunteer Training Program Certificate

Hospice of Peel
2003Present

CIP

Insurance Institute of Canada
  • Passed exam and working towards CIP exams.
20012002

Medical Office Assistant Diploma

The Toronto School of Business