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Work History

Oct 2015Present

Einstein Bros. Bagels

General Manager

Responsible for the overall success of the restaurant.  Manage P&L items such as food cost and labor cost.  Hire, coach, train and develop a high performing team.  Build sales through excellent customer service and catering.

May 2010Oct 2014

Gwinnett County Sheriff's Office

Senior Deputy Sheriff

Ensured the safety and security of inmates and staff members inside the Gwinnett County Jail.   Directly supervised up to 144 inmates at a time.  Certified Field Training Officer provided training to new deputies starting their careers at the Sheriff's Office.  

Nov 1996Feb 2010

Chick-fil-A, Inc (multiple locations)

General Manager/Interim Manager

Provided guests with top of the line service, managed, coached, and trained team members and leadership team to run high performing operation.  Managed P&L items such as labor cost and food cost.  

Education

20022005

Associate's Degree in Hotel, Restaurant, and Tourism Management

Gwinnett Technical College

Education with a professional, creative, and customer focused approach to the hospitality industry.