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Aug 2011Present


Emory University
Aug 1996May 2000


Medical University of South Carolina
Aug 1992May 1996


Johnson C. Smith University

Work experience

Jul 2010Present

Lab Technologist (Quality Control)

American Red Cross

 Manufacture, store, and distribute blood products.Perform quality control on products, reagents, equipment, and

various test kits.  Tracks the quantities of QC testing performed to meet ARC and regulatory requirements. 

Maintain equipment, reagents, and other stock to assure the quality and accuracy of laboratory test procedures. 

Perform the quarantine and disposition of unacceptable products.  Ensure products are suitable for release for

distribution.  Actively participate in problem solving on cross-functional teams.   

Aug 2009Jul 2010

Donor Care Qualification Specialist

American Red Cross

Communicate directly and precisely with donors and staff in order to manage and resolve issues.  Provides

timely, accurate, and helpful answers to donor and staff inquiries regarding eligibility, complications arising from 

the donation, complaints, and other concerns.  Follows up with issues until closure.  Investigates discrepancies in

donor records and corrects, updates, and verifies changes to ensure appropriate entry and confidential handling

of data.  Identifies products needing to be quarantined.  Identifies products for release for supervisory review.

Nov 2000Jun 2008

Lab Technologist (Manufacturing)

American Red Cross

 Manufacture, store, and distribute blood products.  Performed supervisory reviews of regulated documents, logs,

and forms as directed.  Fill in for supervisor as needed.


Susan Leighton

Yvonne Joseph

Professional Presentations





Currently, I am completing my Master's in Public Health.  With an extensive background in blood banking, I would like to change my career and focus on working in the field of Diabetes Prevention.


Alpha Kappa Alpha Sorority, Inc