Download PDF

Brian Mc Dermott

Senior Information Technolgy Leader


Senior Information Technology Executive with 25 years of Technology Leadership experience in Retail, Insurance, Finance and Government organizations. Experience of managing and leading global matrix team structures of >200 and outsourced vendor relationships. Experience sourcing and managing developers, vendors and external resources supporting all software, hardware, networks, and applications. Strong service discipline with IT delivery and support management experience within large complex global corporate organizations. Extensive IT Project and Portfolio Management experience in directing Global IT infrastructure and business IT change programs. Proven ability to bridge technology and strategic business goals to provide productive solutions. Demonstrated success leading and mentoring cross-functional Global teams in multi-facility environments in order to maximize levels of productivity. Excellent communicator with emphasis on building strong client relationships, capable of making professional and Executive level presentations. Strong financial acumen with operational budget responsibility in excess of $20M. Strong understanding and application of IT Audit, risk and compliance standards and guidelines. Industry and technical management accredited PRINCE2 and ITIL. Strong academic background to the level of Master’s Degree (MSC) in Business Information Technology. IT Project lifecycle, Waterfall and Agile experience.Equally comfortable working with the software development, systems and operations teams on tactical deliverables, as well as participating and leading strategic initiatives with other members of the executive team


IT Leadership - Program and Project Management - Strong Business Relationship Skills - Strong IT Service Management focus - Service disciplined - Strong Technology Proficiency - Vendor Management - Leadership and Planning - Process Development and Execution - Budget and Benefits Planning - Excellent Financial Acumen - Written and Oral Communication Skills - Delivery Experience at Operational Project and Portfolio Level - Proven track record of delivering complex projects on time - Strong attention to quality and detail - Strong Presentation Skills - Experience in managing IT contract tender and negotiation - Strong IT skills -  Hands-on, detail-driven leadership style

Work History

Jan 2016Present

CIO (Marsh Subsidiary : Victor O. Schinnerer & Co) - US & Canada

Marsh & McLennan Companies, Inc. (Global Organization >50,000 Employees) 
  • IT CIO Lead for Marsh subsidiary Victor O. Schinnerer & Co one of the largest and most experienced underwriting managers of specialty insurance programs in the world
  • Responsible for global technology, including formulating the overall strategic vision managing all aspects of application development, infrastructure, quality assurance, maintenance and end-user support.
  • Developed IT vision/strategy to converge with business strategy; collaborate as member of executive team in making major decisions creating product strategy/concept/architecture and drive IT delivery of Schinnerer's global client and carrier-facing Insurance solutions.
  • Budget management and responsibility for $10 million in IT investments and 60 IT resources across US and Canada 
  • Managed IT implementation for a number of corporate MGA business go-to-market insurance products (Professional liability, cyber protection, builder and property, casualty, construction and specialty lines)
  • Implemented mixed offshore/onshore managed service development support model
  • Implemented IT Project lifecycle, Waterfall and Agile methodologies
  • Applied emerging landscape as it relates to Insurance and backoffice technology solutions and consider novel solutions and offerings to both new and existing markets based on the organization’s capabilities. 
  • Implementation of processes and metrics to ensure that the technology organization is efficient and focused
Jan 2015Jan 2016

Global Service Delivery Lead : Marsh Limited - Global

Marsh & McLennan Companies, Inc. (Global Organization >50,000 Employees)
  • Global Service Delivery Lead for Marsh US/Canada Production and Support with direct responsibility for lights-on operation and support of 200+ applications accessed by 15K Marsh colleagues.
  • Managed team responsible for US/Canada Shared Services Production support, Application engineering, Database administration and Middle-ware support.Team managed US/Canadian teams (6 direct, 100 indirect) 
  • Responsibility for Tier 2 Production support, Problem management, Release management, Change, Configuration, BCP and Disaster Recovery Services.  
  • Lead team responsible for Project Portfolio Management of 25-30 Global Infrastructure initiatives with budget in excess of $6M.
  • Developed Service metrics and Executive/Business dashboard reporting associated with service availability, KPI's,  Service Targets and Service Level Compliance.
  • Ensured ongoing service compliance to audit (internal and external) and regulatory requirements across the organization.
  • Partnered with Marsh Brokerage, Private client and Consumer businesses to help deliver and drive Business strategic objectives.
  • Budget management and responsibility for $21 million in IT investments
  • Directed a  number large-scale Project and Program initiatives associated with business change and infrastructure initiatives (Insurance market placement products, Corporate website, cloud services, doc management, SharePoint, IE11, W2K3, Windows 7, virtualization, Datacentres relocation/rationalization, M&A's)
Jan 2007Jan 2015

Senior Global IT Portfolio Manager (MMC Limited) - Global

Marsh & McLennan Companies, Inc. (Global Organization >50,000 Employees)
  • Provided Shared Services Management support for MMC lines of business (Mercer, MMC Corporate, Marsh and Guy Carpenter lines of business). 
  • Directed global Project Portfolio of 50-60 Infrastructure projects with a core team of 7 members. Total Project Financial responsibility for budget of $5M across all regions.
  • Managed a number of initiatives to realize cost reduction and saving opportunities of upwards of $2.5M. 
  • Project team direct line management, objective setting, coaching, mentoring and succession planning.
  • Implemented Project Portfolio framework for managing delivery, dashboard reporting and team resourcing. Conducted regular C level management Portfolio reporting, review and project governance sessions.
  • Program managed M&A projects and Real Estate projects. Projects impacting 100-2000 users in locations globally, excess of $2M project budget.
  • Program managed a number of large scale business application cloud and SaaS based service implementations. Implemented security framework for B2B, B2C client connectivity.
  • Program managed a number of internal global business projects (Datawarehouse, Doc Management, Data Analytical, CRM and ERP Implementations)
  • Performed a number of Datacenter consolidation and relocation projects in EMEA and US.
  • Execution of large scale storage consolidation projects (Netezza, EMC and Netapp).
  • Execution for a number of server environment platform upgrades and rationalization efforts (Wintel, Sparc, AS400, Mainframe)
  • Organized Virtualization program for Wintel and Solaris consolidation and rationalization for 500+ servers. Virtual Solaris containers and Vmware instances.
  • Executed multiple call recording environment implementations across a number of Global client facing call centers.
  • Developed process framework and implementation shared VDI desktop environment for off-shore development engagement. 300+ Offshore colleagues. Supported implementation of secure B2B external client connectivity.
  • Provided Program Delivery support cross organization Windows 7 Program for 26,000 colleagues globally.
  • Execution of workplace mobility strategy implementation for 3000 colleagues globally. MDM solution implementation.
  • Implementation of Salesforce and Saleforce1 Platform accessed by 25,000 colleagues globally.
  • Executed Global Sharepoint deployment accessed access by 25,000 colleagues globally.
Jul 2001Jan 2007

Senior Portfolio Manager (MMC Limited) - CE/EMEA

Marsh & McLennan Companies, Inc. (Mercer HR - Global organization >50,000 Employees)
  • Implemented technical program management functions Globally, self-managing an average of 6-8 projects in excess of $1 million budgets.
  • Program managed a £5-million project with 50+ cross matrix teams for Datacenter relocation with 300 servers from Canary Wharf to Ex-Mod facility in Bedford.
  • Executed a £520-K project for client-based actuarial tools system across 64 locations in UK.
  • Directed Windows XP desktop and email migration project for 800 users across 68 locations in UK.
  • Organized diverse global technical infrastructure projects including Microsoft AD, IBM MQ,  FTP, CA and BMC System management.
  • Program managed a £10-million+ project for Datacenter build and office consolidation within 2 Datacenters across 68 regional offices.
Mar 1992Jul 2001

Senior Project & Technical Team leader (CWS Limited) - UK

Co-operative Wholesale society (CWS) - Retail Division (EMEA Organization >50,000 employees)
  • Spearheaded multiple projects across a diverse range of commercial businesses including banking, optical, funeral, engineering, agriculture, and property services.
  • Performed IT team leadership functions for 20 people with diverse technology platforms including AS400, UNIX, Solaris and Wintel across 4 locations.
  • Directed a £1-million+ project for Enterprise Application Integration solution implementation of EAI-Data Mirror Constellar data transformation and IBM MQ messaging.
  • Project managed delivery of ERP interface and legacy data conversion software development for Oracle 11i, BAAN and SQL integration across UNIX, Solaris and Wintel platforms.
  • Led an IT infrastructure integration upgrade £200-K project for CWS Northeast business with 110 users.
  • Managed a £400-K project for Desktop upgrade of Windows 98 platform for 2000 users across Retail and Non-Retail groups.
  • Organized a £200-K project for Y2K Messaging and File and Print server rationalization and consolidation with 200 + servers for Lotus Notes messaging and Windows NT platforms.



Foundation Certificate in Service Management

ITIL - Green Badge
Jan 2006Present

Managing Successful Programmes - Foundation

APM Group
2005Oct 2010

PRINCE 2 - Foundation and Practitioner

APM Group



Masters Degree in Business Information Technology 

University of Salford

An Advanced Certificate in Managing IT was also attained when completing the first year of the Masters Degree


High School Education

St Thomas Moore High School

English Language, Mathematics, Computer Studies, Social Studies, History (O Level - Pass)