Over the years, I have performed in a variety of environments. As a result, I have been exposed to diverse people, work styles, standards of measurement, corporate structures and demands. What has remained consistent throughout is my ability to produce results in a range of business climates. I am a bright, highly organized, result oriented individual. I possess excellent oral and written communication skills, a good figure aptitude, and a familiarity with computer terminal operations.

Work experience

Work experience
Apr 2009 - Present

Independent Distributor


As an Independent Distributor for SendOutCards, I like to refer to myself as a "Keep In Touch Specialist".  I help busy professionals build better relationships with current clients & generate more consistent referrals through those relationships.

Feb 2003 - Present

Self-Published Author/Poet

Lulu Publishing
I am the self-published author of three poetry books, "Life is a Roller Coaster: A collection of poetry depicting life's ups and downs", "Life is a Roller Coaster 2: The poetic journey continues", and "AFROETRY: Afrocentric Poetry that educates and motivates". I have just released my debut children's book, "Grandma's First Computer" It tells an endearing story about a grandma who purchases a computer only to find herself in a perplexing situation; she knows nothing about computers.
Nov 1999 - Jan 2006

Principal Administrative Associate


Improved cash flow by properly managing ongoing modification of agency's budget.

Worked with two other departments to procure goods and services & insure prompt bill payment.

Processed purchase orders and payment vouchers, and communicated with vendors.

Received, unpacked, checked and stored merchandise.  Maintained control of inventory.

Processed information utilizing word processing, spreadsheet and database computer applications.

Nov 1994 - Oct 1999

Clerical Associate III

NYCDOH Lead Poisoning Prevention Program
Streamlined distribution of office supplies through rapid response and replenishment. Processed time cards by effectively following time and leave policies and procedures. Distributed paychecks to employees and coordinated reimbursement of tokens to field staff. Maintained the program's detailed organization chart. Promoted to PAA after topping list of applicants with second highest test score.
Nov 1992 - Nov 1994

Office Associate

NYCHRA Office of Child Support Enforcement
Effectively handled high-pressure, face-to-face situations leaving a positive impression on visitors. Served as liaison explaining agency services and policies to the public. Interviewed clients to elicit information needed to determine appropriate course of action. Reviewed case records and implemented solutions to fiscal issues and related problems. Utilized strong computer skills to enter data into an automated database system.
Apr 1989 - Nov 1992

Office Associate

NYC Mayors Office of Labor Relations

Assisted in administration of NYC Employee Benefits Program.

Counseled retirees on provisions of 14 health insurance plans.

Explained policies, procedures, agency services and basic program requirements.

Won an incentive award for being top performer in Operations Unit.

Improved office effeciency and service by successfully revamping a 53-page training manual.

Trained staff in work procedures via group meetings and individual technical sessions.


1971 - 1974


Kingsborough Community College



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