Work History

Work History
Apr 2013 - Present

Resources Administrator

Kinetic Business Solutions
Apr 2013 - Present

Resources Administrator

Kinetic Business Solutions

Job Descriptions:

·        Formatting CV’s of the candidates.

·        Provide daily administrative support to the Managing Director and other executives in a timely and courteous manner.

·        Handling incoming/outgoing calls/emails and take accurate messages where appropriate.

·        Filing of files, Printing, Fax, Scan and all general office procedure.

Sep 2010 - Mar 2013

Call Center / Data Entry / Administrator

MMG Emirates Building Maintenance
Sep 2010 - Mar 2013

Call Center / Data Entry / Administrator

MMG Emirates Building Maintenance

Job Descriptions:

·        Inputs and retrieves the data such as invoice and materials in computer using Avantis Management System CMMS,

·        Input the entire updated request using Archibus Management System CMMS.

·        Input all updated request from Al Wasl using the Al Wasl Management System or SAP CMMS.

·        Receiving customers complain / request, confirmation of request to the tenant and relaying the job to the technician or supervisor.

·        Handling customer complaints and problems immediately to achieve customer satisfaction

·        Answer telephones and transfer to appropriate staff member.

·        Filing of files, Printing, Fax, Scan and all general office procedure.

·        Support staff in assigned project based work.

Nov 2005 - Jul 2010

Senior IT Staff / Computer Head Technician

Nitrohub and Nitrogig

Job Descriptions:

·        Troubleshoots hardware, software and network problems.

·        Researches computer/network problems by consulting technical manuals/internet.

·        Install new software / hardware for the computer.

·        Guiding new trainees through their jobs

·        Preparing the monthly payroll.

·        Preparing the schedule of the employees.

·        Respond to customer requests, answer questions, and handle customer problems in a direct manner.

·        Handling customer complaints and problems immediately to achieve customer satisfaction.

·        Meets or increase sales and performance goals.

·        Using a variety of software packages to produce correspondence and documents, and maintain presentations, spreadsheets and databases

·        Organize my superior’s business and social appointments.

·        Filing of files, Printing, Fax, Scan, and Etc.

Mar 2000 - Mar 2002

Service Crew / Crew Trainer

Jollibee Food Corporation
  • Responsible for the cleanliness of the store, needs of the customer, assisting the customers, customer relations and total customer satisfaction.

·        Preparation of foods.

·        Train newly employed through their jobs.

·        Handling Customer complains in a direct manner.

·        Responsible for the food, service and cleanliness of the store.

Skills

Skills

General Skills

·        Computer software conversant and competency using Microsoft office, Windows (e.g. MS Word, Excel, and PowerPoint) Internet application and Photoshop. ·        Troubleshoot; Reformat a Computer, and Installation of software in the computer. ·        Knowledgeable in operating different kinds of office equipment and other modern technologies. ·        Office management and administration; Personnel Management ·        General Office Procedure  

Interest

Basketball

Internet Surfing

Travel

Meeting new people

Education

Education
Jun 1998 - Oct 2002

BS Computer Science

Arellano University