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Work experience

Tiongy Services

Feb 2008Present


  • Enabled full transparency of IT initiatives, project prioritization, and enterprise service management with establishment of the company`s first IT oversight/steering committee.
  • Directly manage large system development projects resulting in major financial applications and supporting Web-based applications.
  • Specify use of open source products due to cost considerations.
  • Directly manage and facilitated large project teams, initiated and led with three organizations in joint development effort, interacting regularly with three executive sponsors (CEOs) on a project advisory committee.
  • Positioned the organization favorably, optimizing the company`s ability to capture federal contracting opportunities and expand new lines of business through documented management, operational and technical processes, internal controls, and identity management framework.
  • Led successful compliance assessment, compliance gap analysis, network security vulnerability scans, application software dynamic/static code analyses, and manual quality code reviews by negotiating and closing agreements with security consulting firms.
  • Regularly interact with CEO and Board of Directors, influencing the budgeting and deployment of key technology initiatives.

JP Morgan Chase

Jan 2006Feb 2008


Enhanced performance of Data Center/Network Operations Center (NOC) and the Service/Help Desk. Oversaw and streamlined server/OS technology deployment, database administration, security administration, and telecommunications activity. Managed multi-million dollar construction projects.

  • Improved the admin/server ratio from 300 servers/admin to 1100 servers/admin in the server space.
  • Reduced the average queue size from10, 000 tickets to 1000 tickets.
  • Implemented cross training of administrators increasing utilizing to 80%.
  • Identified, ring fenced, and outsourced about 40% of the work to 3rd. party contractors driving productivity and cost savings.
  • Grew the team from 10 to 300 in 18 months.
  • Established COE (Center of Excellence) for Server administration, MQ and Web management.

GE Plastics

Jan 2001Dec 2006

Head – Information Technology


Jun 1995Dec 2000

Program Manager

Pertech Computers Limited

Apr 1992Jun 1995

Manager capacity planning Lab


Apr 1990Mar 1992

Systems Analyst April ’90 – March ‘92

Date System Services

Apr 1989Mar 1992




Jan 2003Jan 2005



Security & Identity Management

Project Lifecycle Management

Programming and Application Development

Mobile Applications and Device Management

Internet of things

IT Infrastructure & Architecture Planning

Information/Security Lifecycle

Enterprise Risk Management

Database Administration



Cloud Computing

Change Management

Capacity Planning

Business Intelligence/Analytics

Business Case Analysis


  • Over 25 years of IT leadership experience as a CIO, VP, Sr. Director, Director, and Technical Manager
  • Accomplished in developing technical teams, hiring top technical talent, and maximizing group performance.
  • Demonstrated skills include enterprise-wide strategic planning, technology best practices, operational technology deployment, process improvement, and team building, among other areas.
  • Experienced application developer and project manager involved with large project teams and very large clients, e.g., JP Morgan Chase, DHL, General Electric, IBM, and others.
  • Forward thinking executive with exceptional leadership skills, strategic thinking competence, and business partnering capabilities to facilitate positive change and ensure on-target projects.
  • Insightful, flexible professional with the capacity to understand tough challenges and foster cross-functional collaboration across the enterprise to optimize business results.
  • Visionary; keeps abreast of emerging technologies and the latest innovations.
  • Experienced, strategic, IT Executive, with proven ability to deliver the vision, leadership, talent enrichment, and technology road map, that fully supports the corporate business strategies.
  • Lead several merger, acquisition, and conversion related IT initiatives.
  • Managed Big 6 level IT consulting engagements.
  • Proven outstanding ability to maximize the ROI of IT investment while exceeding scorecard goals.
  • Strong history of managing and leading complex projects.
  • Successfully lead very large global IT cost reduction initiatives.
  • Very successful at developing and executing multi-year IT plans and road maps.

Core Competencies include:

Business Case Analysis ● Business Intelligence/Analytics ● Capacity Planning ● Change Management ● Client Services ● Cloud ● CRM Systems ● Contract Negotiations ● Cost Benefit Analysis ● Customer Satisfaction ● Database Administration ● Disaster Recovery ● Enterprise Risk Management ● ERP Systems ● Imaging/Document Management ● Information/Security Lifecycle ● IT Governance ● IT Infrastructure & Architecture Planning ● ITIL Service Management ● Internet of things ●Large Systems Integration & Implementation  ● Mobile Applications and Device Management ● NOC & Data Center Operations  ● Performance Management  ● Problem Solving  ● Programming and Application Development  ● Project Lifecycle Management  ● Project Management  ● Regulatory Compliance  ● RFPs  ● Root Cause Analysis  ● Security & Identity Management  ● Strategic Planning/Execution  ● System Development Lifecycle (SDLC) ● Technology Infrastructure Assessment ● Conflict Resolution  ● Telecommunications 

EVP Technology

Innovative, hands-on, result oriented executive with record of leading design and development of high technology products, improving processes and procedures to drive revenue, efficiency, and market share, with background in software engineering and design. Expertise in mobile applications & infrastructure, Internet technologies, eCommerce, Internet telephony, media streaming, enterprise software, systems integration, product design, and strategic and long-range planning abilities; skilled in setting product and technology strategies in B2C and B2B environments. Diverse background covers engineering, user experience, innovation, network operations, security, server operations, quality assurance, customer support, superior business acumen, interpersonal skills, and technical expertise to align people, processes, and technology in support of strategic objectives for medium to very large organizations. Achieved 15% increase in customer satisfaction by ensuring effective support available to customers 24x7, cost reduction of 30% by optimizing IT infrastructure and increased administrator utilization by 50% by cross training admins.