Social Services Case Manager
Department of Family and Children's Services
- Provide all required documentation in a timely manner, which may include client follow-up, outcome evaluation, client contact sheets, and evaluations.
- Participate in regular staff meetings, staff training programs, supervisory sessions, and accept the responsibility for aiding the development of positive team relationships as requested.
- Adhere to agency policy, procedures and the professional code of ethics.
- Arranges, coordinates and monitors multiple services from different providers to serve client needs. These providers can include state and local social service agencies and nonprofit organizations.
- Addresses not only the psychological and social needs of clients, but also the condition of the social service system in which case managers operate, according to the NASW.
- Under general supervision, provides support to Division of Family and Children Services (DFCS) clients in any of the following programs: Temporary Assistance for Needy families (TANF); Food Stamps; Child Care; and TANF-related Medicaid.
- Coordinate and/or perform eligibility determinations and other related activities associated with Medicaid benefits for the aged, blind, and disabled
- Assess the employability needs of individual clients in caseload, identifies resources to meet client needs, identifies and removes barriers to employment, and otherwise facilitates client employment