Work History

Work History

Jan 2014 - Jan 2015

Costumer service

Understands the impact of department’s operations on the overall property financial goals and objectives and managing to achieve or exceed budgeted goals.• Emphasizes guest satisfaction during all departmental meetings and focusing on continuous improvement.

zen zone spa center & spa Hilton waterfalls sharm el shekh

Oct 2010 - Dec 2014

Receptionist in spa

Assumes the responsibilities of the Spa Manager in his absence.Handles guest problems and complaints.Observes service behaviors of employees and providing feedback to individuals

Education

Education

Menofia university

1996 - 2000

Athletic education

Academic study for many sports how to prepare to catch the sport  with professional way 

Skills

Skills

computer skills

very good

Russsian

good

English

very good

italian

very good

Contact Info.