As part of the Solution and Strategy team, I am involved in development of following PoCs for customers:
- Procurement Advisory Bot
- Built an advisory bot for the customers to make procurement of the materials easy in SAP environment. The Bot uses Natural Language Processing and domain knowledge to allow users to search material from the master data and its associated details and attribute validation based on business rules.
- The architecture is designed using ElasticSearch and developed in Python environment. Tornado web service is used to establish connection to the user interface.
2. Customer Operations Chat-Bot
- Designed and developed a Chat-bot for Product maintenance, service and repair.
- Built a highly scalable, cognitive and contextual Chat-bot which uses RiveScript for orchestration.
- The Bot puts together NLP capabilities and domain knowledge to understand the natural language of the customer and help them in making decisions to buy products or to identify the issue and the underlying reason for the same by probing with relevant questions.
3. HR Bot
- Designed and built an HR bot that responds to the employees' queries regarding companies policies. The bot is designed using POS tagging and ElasticSearch so that the response of the bot is more accurate.
4. Automatic Drawing Checker
5. Intelligent Material Master
- Built an user interface using Struts2 which uses MVC framework. jQuery DataTables is used to represent the data obtained through REST call.
- Migrated entire project to Django framework since it is much more lighter and easier to deploy.